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Roadside Assistance and the Importance of Response Times

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roadside assistance

Roadside assistance plans and providers are not one-size fits all. When choosing a roadside plan that is right right for you and your family, or your business, you need to consider more than who is driving and what vehicles need to be covered. A top factor to consider is the provider’s average response time. Knowing this information will help you choose a provider, and plan, that gives you the coverage you need when you need it.

Whether you are an individual on vacation with your family or a business owner managing a fleet of vehicles, roadside emergencies can be expensive and waste valuable time. Having a roadside service plan is the best way to minimize costs and save valuable time. However, not all roadside service plans are created equal, and some will have considerably longer response times than others. When choosing a roadside service provider, you need to consider the provider’s average response time to make sure you are getting back on the road as quickly as possible.

Average response time vary significantly depending on the service provider you choose. Response times can range from about a low of about 30 minutes to 60 minutes or more. While many elements can impact response time, the most significant determining factor is how many service response vehicles a company has in a particular area. The greater the number of service response vehicles the faster the response time.

Service-oriented roadside assistance companies will work to have as many providers and response vehicles as possible to lower average response times. Best Roadside Service has more than 45,000 service providers nationwide. Paired with a direct emergency toll-free hotline, open 24 hours-a-day and 365 days-a-year, Best Roadside Service is able to offer an average response time of just 34 minutes.

When deciding which roadside assistance program is right for you, you need to consider a multitude of factors. Price and covered benefits are important considerations. Just as important is the average response time of the company you choose. Finding a roadside assistance provider with a fast average response time will minimize costs and and get you back on the road as quickly as possible.