Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Electric Cars Need Roadside Assistance Too

January 19, 2016 by Best Roadside Service

Just because your car doesn’t rely on traditional petroleum gasoline, doesn’t mean it won’t ever leave you stranded on the side of the road.

Hybrid and electric cars are becoming more and more popular in America as the technology advances, prices lower and concern for the environment increases. According to HybridCars.com, in 2013 nearly half a million hybrid electric vehicles (HEV) were purchased in the United States. The Toyota Prius still lead the pack in sales, but other car manufacturers are quickly catching up including Ford and Lexus.

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Despite the growth in popularity, less than 200,000 of the total HEV sales in 2015 were for fully electric cars. The hybrid vehicle still dominates the market, with its minimal, but still existent, dependence on gasoline. Infrastructure is partly to blame for this fact. The United States still lags behind other countries in terms of electric car charging stations. Not to mention, the average American commuter is driving further each day than their European counterparts, for example, making battery life a bigger issue than it is elsewhere.

Researchers at Edmunds point out that owners of hybrid vehicles should know that “the gasoline engine in a hybrid vehicle requires the same maintenance that it would if it were the only power source driving the vehicle. That means regular tune-ups and oil changes every 5,000-10,000 miles, depending on the vehicle and driving conditions.” That also means that hybrid vehicles are susceptible to the same kind of issues, breakdowns, and vulnerabilities as a standard gas-powered car. And fully electric cars are susceptible to their own array of mechanical and technological issues that could leave you stranded by the side of the road.

This information is important for anyone who may be considering purchasing an HEV to keep in mind. Even if you plan to ditch your old gas-guzzler, don’t make the mistake of tossing out your roadside assistance plan with it. Most roadside assistance plans cover HEVs the same way they do traditional cars. Companies such as Best Roadside Service offer travelers emergency roadside help if their hybrid or electric vehicle breaks down, runs out of battery life (or gas in the case of a hybrid), needs additional fluids, gets a flat tire or many other common issues. Best Roadside Service even includes gas delivery in their membership rates, in case your battery and gas tank run out and leave you stranded.

These plans also include discounts to major national car maintenance shops such as Aamco, Jiffy Lube, Meineke and more. This is important, as Edmunds reminds us, because HEVs need the same kind of regular maintenance as a traditional car. Getting oil changes, tune ups and fluids topped off will keep your HEV investment running well, and a roadside assistance plan will help you save money maintaining your car.

All that savings on gas and maintenance may also give you the funds to take a road trip or vacation. Best Roadside Service offers its members discounts on travel including discounts to theme parks, hotels, and other attractions as well as coupons to places all over the US. And if you need help navigating, they also offer members customized map routing as well as access to a 24-hour emergency hotline you can call for turn by turn directions or roadside assistance, in case you get lost or break down.

If you’re considering purchasing a hybrid or electric vehicle, you’ve probably done a lot of research and consider yourself a conscientious consumer. We recommend you do your research on roadside assistance plans as well to see what companies are offering the best services and benefits for the money. Just remember that regardless of which HEV you decide to get behind the wheel of, don’t drive it off that lot without covering yourself or your vehicle with a roadside assistance plan.

Credit Card Companies Drop Roadside Assistance Coverage

December 15, 2015 by Best Roadside Service

Many people do not know that their credit card companies may provide additional services beyond loaning money for purchases.

In fact, several credit card companies offer services through third party providers for things such as identity theft, travel planning and even roadside assistance. These services are not always marketed to credit card customers very well, and J.D. Power & Associates reports that only about 2/3 of people are even aware of their benefits, and even fewer people are using their credit cards to their full advantage. For this reason, many credit card companies are dropping extra benefits from their cardholder agreements.

In August 2015, Discover issued a new cardholder agreement that stated they intend to “simplify the suite of cardmember benefits that it provides by eliminating certain benefits in order to provide a better customer experience.” What this really means is that they are eliminating benefits to save themselves money. With recent laws in effect that restrict credit card companies on the kind of late fees and interest rates they can charge, many lenders are looking at cutting cardholder benefits and other services to save money and help their bottom line.

In fact, Sears MasterCard recently dropped its rental car collision coverage, travel assistance and roadside assistance benefits, and Bank of America is discontinuing its roadside and travel assistance benefits for its MasterCard Better Balance Rewards cardholders as well. With these heavy hitters leading the pack, it’s a logical assumption that other credit card companies will be following their lead and dropping third party services for their cardholders as well. So whether or not you have one of these cards listed above, you should start looking around for another provider for these services.

Even if you do plan to continue using your credit card company’s services, keep in mind that most credit card companies still charge their cardholders a fee to use their roadside assistance and these fees can run up to $70 per call. At that price, you should consider going with Best Roadside Service’s roadside assistance plan. In fact, a year of roadside assistance with Best Roadside Service, which includes up to 6 calls per year, only costs between $65-$80 depending on the plan chosen. Additionally, Best Roadside Service offers travel assistance, travel concierge services, travel discounts, coupons, a 24-hour emergency hotline, discounts at national automotive maintenance shops and more. Your discounts from these partners might just pay for your annual membership! You don’t have to have a particular credit card to have these services and you don’t have to pay a crazy interest rate to earn them. Individual plans are less than $80/year and vehicle plans are just $65 annually.

Why Choose Best Roadside Service

Going with a company that specializes in roadside assistance is also the only way to ensure you get the best and fastest service. Credit card companies are essentially playing the middle man to their cardholders – creating an additional step and costing the customer more time when they do need help on the side of the road. Best Roadside Service, on the other hand, has an average response time of just 34 minutes. And their service providers respond to over 70,000 calls per month. In the last 50 years, Best Roadside Service has unlocked over 170,000 doors, changed over 340,000 flat tires, towed over 6.8 million miles and delivered over 60,000 gallons of fuel!

But not all roadside assistance plans and providers are created equal. Whether you want to purchase a plan for a particular vehicle, no matter who is driving it, or a plan for an individual, no matter what vehicle they are driving – you’ll want to compare plans, and go with a Better Business Bureau A+ rated company that has been providing roadside service for over 50 years to consumers just like you.

The bottom line is that your credit card company is more concerned with their bottom line than customer perks and benefits. Ditch the middle man, and purchase an independent roadside assistance plan for you and your family from Best Roadside Service!

Why Millennials Need Roadside Assistance

July 22, 2015 by Best Roadside Service

“Millennials” is the term used for people born between 1980 to 2000. As of right now, this puts millennials anywhere from 15 to 34, but the term is generally used to describe young adults today. This group of people are just starting professional careers, moving out on their own, and becoming responsible for themselves. Things like rent, budgets, insurance and more are now not just terms heard around the dinner table, but important aspects of everyday life.

If you’re a millennial just going out on your own, it can be scary, overwhelming and expensive. Especially in tough economic times, you may worry about what happens if you get sick or if your car breaks down. You’ve probably purchased health insurance, car insurance and maybe even rental or home owners insurance in case something happens. Another way to protect yourself against unwanted expenses is to purchase roadside assistance.

Roadside assistance is an inexpensive way to ensure that you and your vehicle are always safe on the road. Breakdowns, running out of gas, locking your keys in your car – those are all inevitable things, but if you’re not prepared, they can also be expensive and budget-busting inconveniences. Roadside assistance allows you to pay a low monthly fee for assistance in these and many other situations.

What We Offer

Best Roadside Service offers plans that either cover you as an individual – no matter what car you are driving or that cover your car- no matter who is driving it. Either plan will cost less than your monthly cable bill, but is a much better investment.

Best Roadside Service has a US-owned and operated call center and our average response time is just 34 minutes, so you’ll never be stranded by the side of the road with a flat tire, dead battery or any other mechanical issue. We will also cover a replacement key up to $100 if your car key is lost or destroyed. If you run out of gas, we’ll deliver three gallons to you wherever you are for free! Any of these situations could cost you hundreds of dollars without roadside assistance.

And it’s not all serious business – in addition to our emergency roadside assistance benefits, we also offer discounts for travel and entertainment, hotels, theme parks, restaurants and more. So if you’re going on a road trip, we can provide customized mapping, turn by turn directions and savings on the fun when you get there.

We know you’re on a budget, but making roadside assistance a priority will save you money in the long run. And you can save $10 right now, just by purchasing your plan online. Make mom and dad proud and sign up for roadside assistance plan today.

Can You Really Trust Those Online Reviews?

July 6, 2015 by Best Roadside Service

Have you ever done research for a product or service and stumbled upon an online review site? Maybe you wondered who was doing the reviewing or if companies were paying money to these review sites to give them good ratings? Can you REALLY believe the review site? Take it with a grain of salt! You can find good online reviews but honestly, they may not be accurate or they can be outdated. We have certainly seen some good reviews for companies that didn’t have good PR or Facebook comments when you looked elsewhere. That left us us scratching our heads. It’s hard to know who to believe or what questions to ask before buying a product or service. But if you’re researching roadside assistance companies, we encourage you to ask yourself these questions as you read through reviews and rankings.

Four Important Questions to Ask About Online Reviews

Do you really want your insurance company to know your roadside assistance needs?

Many roadside assistance companies are really car insurance companies such as AAA and Allstate. If your car insurance and roadside assistance company are the same, your insurance company will look at your roadside service calls and use that information to hike up your rates. Yes, this does happen, and yes, it can be why your rate got hiked. Your roadside assistance company should be focused solely on providing you with the best service – not with selling you insurance or finding reasons to hike up your rates. Best Roadside Service is independently owned and is not affiliated with any auto insurance company. Our singular focus is to provide our members with the best roadside assistance – day or night, 365 days a year.

Do you really want a roadside assistance company without an A+ Better Business Bureau Rating?

If you’re searching roadside assistance clubs that have an A+ rating, the field narrows quickly. Best Roadside Assistance takes pride in our stellar A+ rating. Do we ever make mistakes? Yes. Do we work our hardest to make it right? Yes! Finding good old fashioned customer service with another roadside company can be a difficult task.

Do you really want your roadside assistance through a political lobbyist or non-American organization?

AARP is a political organization that lobbies in Washington D.C for senior benefits. Their roadside assistance service is actually maintained by Allstate (and we already covered why you may not want an insurance company’s assistance). Do you really want a company who is more focused on wooing D.C. politicians than your safety and service needs?

Additionally, roadside clubs through companies like BP (British Petroleum) are not even owned and operated in America. How can you expect a company to give you the best service possible when they’re not even in the same country as you?

So, do you really want a roadside assistance company just because it has good online reviews?

After you ask yourself the last few questions, you’ll see you’ve narrowed the playing field down significantly. An American-owned and operated company that’s not affiliated with an insurance company or political organization that has a A+ BBB rating and is the most competitively priced? That’s Best Roadside Assistance! And since we don’t pay any review company for “membership” (i.e. – rankings) that may be why you haven’t seen us on some online review sites. But here are some things you may be interested to know about us.

Since 1962, we have:

towed over 6.8 million miles
unlocked over 170,000 doors
changed 340,000 flat tires
delivered over 68,000 gallons of fuel to stranded motorists
we did this with an average response time of ONLY 34 minutes.

Best Roadside Assistance has some of the most friendly customer service reps that are right here in the U.S. Don’t believe us? Give us a call at 855-278-4858 or contact us online right now . We have individual or vehicle coverage options as well as corporate and fleet coverage. We can help you sign up right over the phone, so call now!

Top Ten Reasons to Choose Best Roadside Service

June 9, 2015 by Best Roadside Service

We know that there are many roadside assistance companies out there to choose from, so we value and appreciate the customers who choose us. We also happen to think they’ve made the best decision. Here are just ten reasons why our customers chose Best Roadside Assistance and why you should too.

American Owned, Canada Covered
Best Roadside Service is an American Owned and Operated company with the goal of providing our customers with the best emergency roadside assistance plans at competitive prices. Our core values have always focused on offering the best customer service standards in the industry. But Americans are not the only ones who can benefit from our services! Canada is a great place to travel and a beautiful place to live, but with such cold weather, it’s critical to have good emergency roadside service. All of our services are available in Canada for the same low price of $65 a year for one vehicle, no matter who is driving.
Free Gas
Should your covered vehicle run out of gasoline, a technician will deliver three gallons of fuel right to your vehicle at no extra charge. We will get you back on the road in no time and at no fee!
Vacation and travel discounts
Our members enjoy exclusive discount programs and special rates for vacations, cruises, car and RV rentals, even theme park tickets such as Sea World, Busch Gardens and more! Our discount program gives you a range of options for booking a room for vacation or business. And our concierge service can help you get everything straight so you can sit back and enjoy your trip.
34 minute response time
Your safety is our priority. Our state-of-the-art software allows us, with your permission, to find your location using your cell phone, and dispatch service providers while we’re on the phone with you. We can even send you a text message confirming the arrival time of your service provider. Our average response time is just 34 minutes.
American-Owned and Operated Call Center with English, Spanish and French Speakers
All emergency calls to our 24-hour call center are answered in the United States. You will never be transferred overseas and you will never get a voicemail. We have customer service representatives available at all times who speak English, Spanish and French, so you’re never alone as long as you have Best Roadside Service!
Individual and Vehicle options
Whether you want to cover a specific vehicle no matter who is driving it, or an individual, no matter what vehicle they are driving, we’ve got coverage for you. Individual and vehicle plans also cover motorcycles and scooters. Plans start at less than $6 a month with the option to add family members at a discounted rate!

Personal and Commercial Options
Whether you have a car that is used for business or an entire fleet of vehicles for your company employees, we have a plan that will meet your needs. We have been in the emergency roadside business a long time, and we know that when you have a fleet of vehicles, one of them is bound to break down. In fact, about 20% of typical fleets experience mechanical disablement every day. To keep your business running and your customers satisfied, you need to have your employees and drivers covered for any roadside issue they may experience. Our plans provide rescue and support for your employees and your business.
Map Routing and Trip Planning with 24 Hour Directional Assistance
Going on a trip? You can’t just depend on a cell phone that could die or a GPS that may lose service. Our trip planning and map routing services provide a customized route to wherever you want to go and however you want to get there. If you ever get lost along the way, just call our roadside assistance hotline and we will give you turn-by-turn directions, no matter what time of the day or night.
Motorcycle Coverage
Whether your bike is your main method of transportation, or just one of the vehicles you or your family use, we have a plan to fit your motorcycle roadside assistance needs. Motorcycle drivers receive six service calls per year along with all the benefits of a regular vehicle plan, starting at just $65/year.
Join Now and Save $10 or $15
By now we’re sure you’re convinced that Best Roadside Service is the best emergency roadside plan you can buy, but just in case you need one more reason – if you join on our website right now you can save $10 a year on the vehicle plan or $15 a year for the individual plan.

Sign up today and join our many happy customers who enjoyed safety and security on the road and in their vehicles every day with us!

Roadside Assistance Reduces the Cost of Towing Companies

April 12, 2013 by Best Roadside Service

Breaking down when on the road is never a fun thing to have happen particularly when you don’t have the money to have the vehicle towed. Towing companies are typically not cheap and they won’t work with you on any type of payment plan so you would need to have the money up front. In many cases, leaving your vehicle to get gas or someone to help you move it is a bad idea. While you are away from the vehicle, it could get towed by the police department and placed in impound. All this adds up to a great deal of expenditures when the cost could have been reduced.

Non Tow Charges

Have you ever parked in a no parking zone just to run in for a minute and you came back out and there was a tow truck getting ready to tow you? You got very lucky if your car wasn’t on the truck already because even in this situation, you have to pay the driver to drop the vehicle from his truck. Most tow companies will avoid towing you if you pay for the minimum fee which is typically between fifty and a hundred dollars. That’s right; you have to pay even if you have not even been towed yet and are only on the lift. So the next time you consider “running in real quick”, you may want to simply find a proper parking spot or you could be out some cash.

Once Your Vehicle Has Been Towed

So you didn’t get out of the store in time to stop the tow truck from driving off with your vehicle. You are not only paying for the tow, but you are required to pay to get the vehicle out of the tow yard. The towing fee also has to be paid. This can run from anywhere between one hundred and three hundred dollars. It doesn’t even matter if you show up on the very same day as your vehicle has been towed. Once it is in their lot, you have to pay for a full day of your vehicle being there.

Impound Fees

Let’s say that your car breaks down on the side of the road and you get a friend to help you go get a part, spare tire or gas to get it running again. There is a strong possibility that your vehicle has already been taken by one of any towing companies in your area. If a traffic officer or highway patrol notices that your vehicle is disabled, they may call a towing company to avoid it creating a danger. In this case, your car is not going to the tow yard, it is headed to the police impound lot. If you think that a tow yard charges too much, you don’t want to see the bill from the police impound!

Having roadside assistance may not help if your vehicle is impounded by towing companies because you were illegally parked. But, if your vehicle is disabled on the side of the road, instead of calling your friend to help, you can call Best Roadside Service and get aid. They will bring you gas, change your tire or get your vehicle towed to a repair shop. You don’t pay any upfront costs, all of the charges, even for the gasoline, are covered through your plan.

The Benefits of Roadside Assistance Towing Companies

February 17, 2013 by Best Roadside Service

Anyone who owns a vehicle needs to have insurance on them by the laws of every state. There are no states that do not require this. So any driver has this insurance but it does not cover any issues that may occur outside of accidents. Roadside assistance helps to take care of these other issues that can crop up as a driver. There are many reasons why this type of coverage is cost effective and convenient. One of the biggest bonuses is not paying the high prices that towing companies charge to get your vehicle to a repair shop.

Running Out of Gas

Aside from the high cost of towing companies, there are other benefits that are offered by having a roadside assistance plan such as can be purchased through Best Roadside Service. First is having gasoline brought directly to you if you run out while on the road. There may be times when you are running late and don’t have time to put gas in your car. Sadly, this hardly ever works out in your favor. You end up spending more time waiting for a friend or family member bring you gas. With roadside assistance, the company brings out the gas to you in a timely manner.

Other Benefits

Say your tire blows out while driving and you have no idea how to put on your spare. No problem, most plans cover the cost of replacing a flat tire and if you do not have a spare, they can bring those out to you as well. Finally, you can also get a jump for free if you leave your lights on and your battery runs down. It could be that your battery has simply run the course of its life and needs to be replaced. Most service providers carry batteries on their trucks so if you need a replacement you can get one that is durable and cost effective.

While roadside assistance may seem like an unnecessary expense, when you look at the cost that towing companies charge to tow you, it is not that pricey at all. Adding all the other extra services is just a boon for you and your family. Typically you can have this assistance on either a particular vehicle, or each driver in the home can be covered. Your roadside assistance plan can pay for itself for a year with just one free tow!