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Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Bike Week is Here

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Every year more than a half million people make the trek to Daytona Florida for the annual Bike Week. This year, the 76th Annual Bike Week kicks off on Friday March 10, 2017 and continues through Sunday March 19. Throughout the 10-day festival, motorcycles fans from across the county can share their appreciation for all things bike related while enjoying everything from concerts to rallies. Of course the best way to get to Bike Week is on your motorcycle, and once there a great deal of time is spent on rides. When logging so many hours on the road it’s crucial to make sure you protect yourself from mechanical breakdowns while on the road.

The best way to protect your bike and yourself from mechanical breakdowns, accidents, and other vehicle problems is to make sure you perform routine maintenance on your motorcycle before heading out, to make sure you are aware of your surroundings and inattentive drivers while you are out, and finally to purchase roadside assistance coverage in case any emergencies along the way.

Before heading to Bike Week make sure your motorcycle is in top shape. Take care of routine maintenance issues like checking and replacing air filters, inspecting tire tread and pressure, checking fluid levels, inspecting brakes, making sure your battery is charged, and inspecting all lights and cables. Performing these routine maintenance tasks helps insure that your journey to Bike Week and your rides once arriving go smoothly.

Once your bike is running smoothly and you are on your way make sure that you are aware of your surroundings. If you are traveling a great distance, know what type of weather conditions you may encounter on the way there or back. In many areas pockets of winter weather may still pop up in early to mid-March. Be prepared for this if your route to Bike Week takes you through these areas. Additionally, remember that other drivers on the road may not be attentive. You need to be extra vigilant when riding in traffic and make sure you are driving defensively.

Regardless of how well you maintain your motorcycle mechanical emergencies can sideline you, and no matter how vigilant you may be accidents can happen. Having roadside assistance coverage for your motorcycle insures that you will never be left stranded on the side of the road. Best Roadside Service is one of the few TOP RATED providers of motorcycle roadside assistance.  The motorcycle roadside assistance plans offered from Best Roadside Service  provide all the traditional roadside assistance benefits for your motorcycle including; 24/7 coverage anywhere in the USA and Canada, emergency towing service via flatbed, battery jumpstart service,  up to 3 gallons of fuel delivery ( gas is free!), and emergency personal assistance such as access to trip and routing services, VIP discounts for travel services and hotels, and concierge service to help you plan your trip to Bike Week.

Performing routine maintenance tasks and being attentive while on the road can go a long way towards protecting you while you ride. Purchasing a roadside assistance plan for your motorcycle can provide you with the peace of mind necessary to enjoy your trip to this year’s Bike Week.

Why Southern Drivers Should Have Roadside Assistance This Winter

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Be prepared for more snow and ice this winter.

El Nino

In early January of this year, The Weather Channel released their three month outlook for winter weather. The outlook shows that El Nino, a weather pattern that is influenced by ocean temperatures, will be in effect over North America for the remainder of the winter weather months. What this means is that areas in the southern states of America that don’t usually get a lot of snow or precipitation during the winter will likely see more snow, ice and sleet, while their northern and western counterparts will see somewhat less snow and slightly warmer temperatures than normal. This prediction is already turning out to be true as winter storm Jonas sweeps across the southern and eastern  portions of the United States this month.

 

Perhaps nothing is quite so affected by inclement weather as our ability to travel. Driving can become treacherous and sometimes impossible during snow storms, while air travel and some train travel is completely grounded or canceled. For many people, flight and train cancellations means they must take a chance and drive in bad weather to get where they need to be. While we don’t recommend that anyone drive a car in a situation that isn’t safe, we do know that sometimes you simply don’t have a choice but to get behind the wheel.

 

In these cases, and for anyone who regularly deals with inclement weather while driving, a roadside assistance plan is an absolute must. And for those who live in areas that are normally not affected by winter weather, consider adding a roadside assistance plan to your vehicle or to an individual driver in your family as El Nino continues to threaten the south with cold, snowy weather.

 

Roadside assistance companies provide emergency assistance when your vehicle experiences issues. Whether you get a flat tire, run out of gas or other fluids, lock your keys in your car or even if you skid off the road and into a ditch – a roadside service company can provide mechanical help or a tow truck to get you and your vehicle to a safe place. Most roadside service companies have providers across their areas of coverage so that a tow truck, mechanic or locksmith can get to you quickly. But of course, some companies provide better coverage and quicker responses than others. Best Roadside Service, for instance, has over 45,000 service providers across America and Canada. This kind of dense coverage gives them an average response time of just 34 minutes. And when you’re sitting on the side of the road in the cold and the snow – that response time becomes critical.

 

Of course, it’s always good to be prepared, even if you do have a roadside assistance plan, in case something does happen. While you’re waiting for a service provider to come and help you, you’ll want to make sure your vehicle is stocked with water, an ice scraper, extra blankets, maybe even disposable hand and feet warmers, basic tools, a spare tire, and a flashlight. Additional cold weather vehicle preparation tips can be found on this blog: Cold Weather Auto Maintenance Tips.

 

So this winter, be prepared and don’t rely on your normally warm and sunny location to keep you safe. Winter weather can hit at any time, and thanks to El Nino, in any place in the country. A roadside assistance plan can help keep you, your family safe and warm this winter.

Credit Card Companies Drop Roadside Assistance Coverage

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Many people do not know that their credit card companies may provide additional services beyond loaning money for purchases.

Credit Card Companies are Dropping Member Benefits

In fact, several credit card companies offer services through third party providers for things such as identity theft, travel planning and even roadside assistance. These services are not always marketed to credit card customers very well, and J.D. Power & Associates reports that only about 2/3 of people are even aware of their benefits, and even fewer people are using their credit cards to their full advantage. For this reason, many credit card companies are dropping extra benefits from their cardholder agreements.

In August 2015, Discover issued a new cardholder agreement that stated they intend to “simplify the suite of cardmember benefits that it provides by eliminating certain benefits in order to provide a better customer experience.” What this really means is that they are eliminating benefits to save themselves money. With recent laws in effect that restrict credit card companies on the kind of late fees and interest rates they can charge, many lenders are looking at cutting cardholder benefits and other services to save money and help their bottom line.

In fact, Sears MasterCard recently dropped its rental car collision coverage, travel assistance and roadside assistance benefits, and Bank of America is discontinuing its roadside and travel assistance benefits for its MasterCard Better Balance Rewards cardholders as well. With these heavy hitters leading the pack, it’s a logical assumption that other credit card companies will be following their lead and dropping third party services for their cardholders as well. So whether or not you have one of these cards listed above, you should start looking around for another provider for these services.

Even if you do plan to continue using your credit card company’s services, keep in mind that most credit card companies still charge their cardholders a fee to use their roadside assistance and these fees can run up to $70 per call. At that price, you should consider going with Best Roadside Service’s roadside assistance plan. In fact, a year of roadside assistance with Best Roadside Service, which includes up to 6 calls per year, only costs between $65-$80 depending on the plan chosen. Additionally, Best Roadside Service offers travel assistance, travel concierge services, travel discounts, coupons, a 24-hour emergency hotline, discounts at national automotive maintenance shops and more. Your discounts from these partners might just pay for your annual membership! You don’t have to have a particular credit card to have these services and you don’t have to pay a crazy interest rate to earn them. Individual plans are less than $80/year and vehicle plans are just $65 annually.

Why Choose Best Roadside Service

Going with a company that specializes in roadside assistance is also the only way to ensure you get the best and fastest service. Credit card companies are essentially playing the middle man to their cardholders – creating an additional step and costing the customer more time when they do need help on the side of the road. Best Roadside Service, on the other hand, has an average response time of just 34 minutes. And their service providers respond to over 70,000 calls per month. In the last 50 years, Best Roadside Service has unlocked over 170,000 doors, changed over 340,000 flat tires,  towed over 6.8 million miles and delivered over 60,000 gallons of fuel!

But not all roadside assistance plans and providers are created equal. Whether you want to purchase a plan for a particular vehicle, no matter who is driving it, or a plan for an individual, no matter what vehicle they are driving – you’ll want to compare plans,  and go with a Better Business Bureau A+ rated company that has been providing roadside service for over 50 years to consumers just like you.

The bottom line is that your credit card company is more concerned with their bottom line than customer perks and benefits. Ditch the middle man,  and purchase an independent roadside assistance plan for you and your family from Best Roadside Service!  

 

Why Millennials Need Roadside Assistance

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Why Millennials Need Roadside Assistance

“Millennials” is the term used for people born between 1980 to 2000. As of right now, this puts millennials anywhere from 15 to 34, but the term is generally used to describe young adults today. This group of people are just starting professional careers, moving out on their own, and becoming responsible for themselves. Things like rent, budgets, insurance and more are now not just terms heard around the dinner table, but important aspects of everyday life.

If you’re a millennial just going out on your own, it can be scary, overwhelming and expensive. Especially in tough economic times, you may worry about what happens if you get sick or if your car breaks down. You’ve probably purchased health insurance, car insurance and maybe even rental or home owners insurance in case something happens. Another way to protect yourself against unwanted expenses is to purchase roadside assistance.

Roadside assistance is an inexpensive way to ensure that you and your vehicle are always safe on the road. Breakdowns, running out of gas, locking your keys in your car – those are all inevitable things, but if you’re not prepared, they can also be expensive and budget-busting inconveniences. Roadside assistance allows you to pay a low monthly fee for assistance in these and many other situations.

What We Offer

Best Roadside Service offers plans that either cover you as an individual – no matter what car you are driving or that cover your car- no matter who is driving it. Either plan will cost less than your monthly cable bill, but is a much better investment.

Best Roadside Service has a US-owned and operated call center and our average response time is just 34 minutes, so you’ll never be stranded by the side of the road with a flat tire, dead battery or any other mechanical issue. We will also cover a replacement key up to $100 if your car key is lost or destroyed. If you run out of gas, we’ll deliver three gallons to you wherever you are for free! Any of these situations could cost you hundreds of dollars without roadside assistance.

And it’s not all serious business – in addition to our emergency roadside assistance benefits, we also offer discounts for travel and entertainment, hotels, theme parks, restaurants and more. So if you’re going on a road trip, we can provide customized mapping, turn by turn directions and savings on the fun when you get there.

We know you’re on a budget, but making roadside assistance a priority will save you money in the long run. And you can save $10 right now, just by purchasing your plan online. Make mom and dad proud and sign up for roadside assistance plan today.

 

Top Ten Reasons to Choose Best Roadside Service

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We know that there are many roadside assistance companies out there to choose from, so we value and appreciate the customers who choose us. We also happen to think they’ve made the best decision. Here are just ten reasons why our customers chose Best Roadside Assistance and why you should too.

Top Ten Reasons to Choose Best Roadside Service

  1. American Owned, Canada Covered
    Best Roadside Service is an American Owned and Operated company with the goal of providing our customers with the best emergency roadside assistance plans at competitive prices. Our core values have always focused on offering the best customer service standards in the industry. But Americans are not the only ones who can benefit from our services! Canada is a great place to travel and a beautiful place to live, but with such cold weather, it’s critical to have good emergency roadside service. All of our services are available in Canada for the same low price of $65 a year for one vehicle, no matter who is driving.
  2. Free Gas
    Should your covered vehicle run out of gasoline, a technician will deliver three gallons of fuel right to your vehicle at no extra charge. We will get you back on the road in no time and at no fee!
  3. Vacation and travel discounts
    Our members enjoy exclusive discount programs and special rates for vacations, cruises, car and RV rentals, even theme park tickets such as Sea World, Busch Gardens and more! Our discount program gives you a range of options for booking a room for vacation or business. And our concierge service can help you get everything straight so you can sit back and enjoy your trip.
  4. 34 minute response time
    Your safety is our priority. Our state-of-the-art software allows us, with your permission, to find your location using your cell phone, and dispatch service providers while we’re on the phone with you. We can even send you a text message confirming the arrival time of your service provider. Our average response time is just 34 minutes.
  5. American-Owned and Operated Call Center with English, Spanish and French Speakers
    All emergency calls to our 24-hour call center are answered in the United States. You will never be transferred overseas and you will never get a voicemail. We have customer service representatives available at all times who speak English, Spanish and French, so you’re never alone as long as you have Best Roadside Service!
  6. Individual and Vehicle options
    Whether you want to cover a specific vehicle no matter who is driving it, or an individual, no matter what vehicle they are driving, we’ve got coverage for you. Individual and vehicle plans also cover motorcycles and scooters. Plans start at less than $6 a month with the option to add family members at a discounted rate!

  7. Personal and Commercial Options
    Whether you have a car that is used for business or an entire fleet of vehicles for your company employees, we have a plan that will meet your needs. We have been in the emergency roadside business a long time, and we know that when you have a fleet of vehicles, one of them is bound to break down. In fact, about 20% of typical fleets experience mechanical disablement every day. To keep your business running and your customers satisfied, you need to have your employees and drivers covered for any roadside issue they may experience. Our plans provide rescue and support for your employees and your business.
  8. Map Routing and Trip Planning with 24 Hour Directional Assistance
    Going on a trip? You can’t just depend on a cell phone that could die or a GPS that may lose service. Our trip planning and map routing services provide a customized route to wherever you want to go and however you want to get there. If you ever get lost along the way, just call our roadside assistance hotline and we will give you turn-by-turn directions, no matter what time of the day or night.
  9. Motorcycle Coverage
    Whether your bike is your main method of transportation, or just one of the vehicles you or your family use, we have a plan to fit your motorcycle roadside assistance needs. Motorcycle drivers receive six service calls per year along with all the benefits of a regular vehicle plan, starting at just $65/year.
  10. Join Now and Save $10 or $15
    By now we’re sure you’re convinced that Best Roadside Service is the best emergency roadside plan you can buy, but just in case you need one more reason – if you join on our website right now you can save $10 a year on the vehicle plan or $15 a year for the individual plan.

Sign up today and join our many happy customers who enjoyed safety and security on the road and in their vehicles every day with us!

 

Why Is It Important to Compare Commercial Roadside Assistance Plans?

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Even if you already know the importance of shopping around when it comes to making a purchase like commercial roadside assistance coverage, you might be tempted to cut corners by selecting the first company you come across, whether it’s online, in the phone book or via a phone call by a company who provides such a plan. They might offer an enticing price that seems likes a great deal, until you or one of your employees runs into trouble and needs assistance.

Without research and in depth comparison, choosing the wrong plan can be worse than choosing nothing it all. You think your company’s vehicles are covered should one become disabled, but when an emergency occurs, your employee can end up stranded – possibly hundreds of miles away from the office.

The story of two employees who were driving a company vehicle to a conference 300 miles away, highlights the risks of what can happen by making a hasty decision when it comes to roadside assistance coverage.

The women did the right thing by asking for the company’s emergency roadside assistance number before leaving on their trip, and left with few worries. They had to drive through a remote area in the Midwest, and it was in that desolate region that the vehicle suddenly sputtered and came to a halt.

The roadside assistance number was phoned immediately, but it took nearly a half an hour before a live person answered. The man on the phone was rather cold and impersonal, and didn’t seem to care that the women were stranded on the side of the highway in the middle of nowhere. The only towing company he was able to reach had one driver who was on another call and would not be able to assist for hours.

It was getting late, and there was no hotel, restaurant or any safe place they could get to. By the time they received assistance it was almost midnight, and they ended up riding back with the driver to the nearest town, 40 miles away. The driver insisted on payment as the company’s coverage only paid for up to ten miles for towing. He took the vehicle to a repair shop that wasn’t open on Sunday and the women ended up stranded in the town for two days. They missed their conference on Monday, making the nightmare trip a complete waste of time and money, not to mention being a rather harrowing experience.

Their story highlights the importance of comparing commercial roadside assistance plans and researching customer’s current and past experiences through an online search and reference checks. It’s imperative to inquire about response times, as well as to consider the attitude of the staff. Make several phone calls; are company representatives friendly and helpful? Call the emergency assistance number – how long do you have to wait on hold?

The time it takes to assure that you’ll be covered by the best commercial roadside assistance plan, is well worth the effort.  It will not only save you money over time, but can avoid a potentially risky situation for your employees should a company vehicle become disabled.

Roadside Assistance Plans are Worth the Money

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Last year a company we had worked with for quite some time decided to trim the budget and cut expenses, much further than they had the year before. While some of the expenses that were cut didn’t seem to hurt too much, there was one expense that was cut that ultimately cost them dearly, virtually wiping out the savings that should have been realized in 2011.

The company has a number of commercial vehicles that are used on a daily basis for deliveries as well as client appointments. In 2010, there was only one minor incident in which the company had to use their roadside assistance coverage; therefore, they decided to take a risk, cutting the plan in 2011.

Unfortunately, they did not have the same luck that year. In February, one of their employees experienced a flat tire while out making an important delivery. Their client had an urgent need for that delivery, and without it, they couldn’t deliver on their own promise to a new and important customer.

Without the proper tools to change the flat quickly, the driver had to call for help and it took three hours for him to get back on the road. They lost the client and his business, which had been a steady $20,000 per year profit to the company over the past few years.

Just a month later, another one of their company vehicles had a breakdown on the highway on the way at a location over 100 miles from the office. Without commercial roadside assistance coverage, the expense of towing had to be paid out of pocket, turning the bad experience for the employee into something worse.

Several sales people for the company frequently travel for business, and instead of their roadside assistance plan taking care of trip planning, maps and directions, an administrative assistant had to do the research. Her time cost the company more than the annual cost of coverage. In addition, the travel discounts the employees would have received were no longer in affect.

It didn’t take long for the business owner to realize that cutting the expense of their commercial roadside assistance plan was not the best idea. After just six months without it, he came to the conclusion that many of us already have. Protecting your vehicles and the employees who drive them is imperative for the success of the company, and a commercial roadside assistance plan is an invaluable resource.