Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Can You Really Trust Those Online Reviews?

July 6, 2015 by Best Roadside Service

Have you ever done research for a product or service and stumbled upon an online review site? Maybe you wondered who was doing the reviewing or if companies were paying money to these review sites to give them good ratings? Can you REALLY believe the review site? Take it with a grain of salt! You can find good online reviews but honestly, they may not be accurate or they can be outdated. We have certainly seen some good reviews for companies that didn’t have good PR or Facebook comments when you looked elsewhere. That left us us scratching our heads. It’s hard to know who to believe or what questions to ask before buying a product or service. But if you’re researching roadside assistance companies, we encourage you to ask yourself these questions as you read through reviews and rankings.

Four Important Questions to Ask About Online Reviews

Do you really want your insurance company to know your roadside assistance needs?

Many roadside assistance companies are really car insurance companies such as AAA and Allstate. If your car insurance and roadside assistance company are the same, your insurance company will look at your roadside service calls and use that information to hike up your rates. Yes, this does happen, and yes, it can be why your rate got hiked. Your roadside assistance company should be focused solely on providing you with the best service – not with selling you insurance or finding reasons to hike up your rates. Best Roadside Service is independently owned and is not affiliated with any auto insurance company. Our singular focus is to provide our members with the best roadside assistance – day or night, 365 days a year.

Do you really want a roadside assistance company without an A+ Better Business Bureau Rating?

If you’re searching roadside assistance clubs that have an A+ rating, the field narrows quickly. Best Roadside Assistance takes pride in our stellar A+ rating. Do we ever make mistakes? Yes. Do we work our hardest to make it right? Yes! Finding good old fashioned customer service with another roadside company can be a difficult task.

Do you really want your roadside assistance through a political lobbyist or non-American organization?

AARP is a political organization that lobbies in Washington D.C for senior benefits. Their roadside assistance service is actually maintained by Allstate (and we already covered why you may not want an insurance company’s assistance). Do you really want a company who is more focused on wooing D.C. politicians than your safety and service needs?

Additionally, roadside clubs through companies like BP (British Petroleum) are not even owned and operated in America. How can you expect a company to give you the best service possible when they’re not even in the same country as you?

So, do you really want a roadside assistance company just because it has good online reviews?

After you ask yourself the last few questions, you’ll see you’ve narrowed the playing field down significantly. An American-owned and operated company that’s not affiliated with an insurance company or political organization that has a A+ BBB rating and is the most competitively priced? That’s Best Roadside Assistance! And since we don’t pay any review company for “membership” (i.e. – rankings) that may be why you haven’t seen us on some online review sites. But here are some things you may be interested to know about us.

Since 1962, we have:

towed over 6.8 million miles
unlocked over 170,000 doors
changed 340,000 flat tires
delivered over 68,000 gallons of fuel to stranded motorists
we did this with an average response time of ONLY 34 minutes.

Best Roadside Assistance has some of the most friendly customer service reps that are right here in the U.S. Don’t believe us? Give us a call at 855-278-4858 or contact us online right now . We have individual or vehicle coverage options as well as corporate and fleet coverage. We can help you sign up right over the phone, so call now!

Top Ten Reasons to Choose Best Roadside Service

June 9, 2015 by Best Roadside Service

We know that there are many roadside assistance companies out there to choose from, so we value and appreciate the customers who choose us. We also happen to think they’ve made the best decision. Here are just ten reasons why our customers chose Best Roadside Assistance and why you should too.

American Owned, Canada Covered
Best Roadside Service is an American Owned and Operated company with the goal of providing our customers with the best emergency roadside assistance plans at competitive prices. Our core values have always focused on offering the best customer service standards in the industry. But Americans are not the only ones who can benefit from our services! Canada is a great place to travel and a beautiful place to live, but with such cold weather, it’s critical to have good emergency roadside service. All of our services are available in Canada for the same low price of $65 a year for one vehicle, no matter who is driving.
Free Gas
Should your covered vehicle run out of gasoline, a technician will deliver three gallons of fuel right to your vehicle at no extra charge. We will get you back on the road in no time and at no fee!
Vacation and travel discounts
Our members enjoy exclusive discount programs and special rates for vacations, cruises, car and RV rentals, even theme park tickets such as Sea World, Busch Gardens and more! Our discount program gives you a range of options for booking a room for vacation or business. And our concierge service can help you get everything straight so you can sit back and enjoy your trip.
34 minute response time
Your safety is our priority. Our state-of-the-art software allows us, with your permission, to find your location using your cell phone, and dispatch service providers while we’re on the phone with you. We can even send you a text message confirming the arrival time of your service provider. Our average response time is just 34 minutes.
American-Owned and Operated Call Center with English, Spanish and French Speakers
All emergency calls to our 24-hour call center are answered in the United States. You will never be transferred overseas and you will never get a voicemail. We have customer service representatives available at all times who speak English, Spanish and French, so you’re never alone as long as you have Best Roadside Service!
Individual and Vehicle options
Whether you want to cover a specific vehicle no matter who is driving it, or an individual, no matter what vehicle they are driving, we’ve got coverage for you. Individual and vehicle plans also cover motorcycles and scooters. Plans start at less than $6 a month with the option to add family members at a discounted rate!

Personal and Commercial Options
Whether you have a car that is used for business or an entire fleet of vehicles for your company employees, we have a plan that will meet your needs. We have been in the emergency roadside business a long time, and we know that when you have a fleet of vehicles, one of them is bound to break down. In fact, about 20% of typical fleets experience mechanical disablement every day. To keep your business running and your customers satisfied, you need to have your employees and drivers covered for any roadside issue they may experience. Our plans provide rescue and support for your employees and your business.
Map Routing and Trip Planning with 24 Hour Directional Assistance
Going on a trip? You can’t just depend on a cell phone that could die or a GPS that may lose service. Our trip planning and map routing services provide a customized route to wherever you want to go and however you want to get there. If you ever get lost along the way, just call our roadside assistance hotline and we will give you turn-by-turn directions, no matter what time of the day or night.
Motorcycle Coverage
Whether your bike is your main method of transportation, or just one of the vehicles you or your family use, we have a plan to fit your motorcycle roadside assistance needs. Motorcycle drivers receive six service calls per year along with all the benefits of a regular vehicle plan, starting at just $65/year.
Join Now and Save $10 or $15
By now we’re sure you’re convinced that Best Roadside Service is the best emergency roadside plan you can buy, but just in case you need one more reason – if you join on our website right now you can save $10 a year on the vehicle plan or $15 a year for the individual plan.

Sign up today and join our many happy customers who enjoyed safety and security on the road and in their vehicles every day with us!

Why Choose Tow Service with Roadside Assistance

May 11, 2012 by Best Roadside Service

When choosing a roadside assistance plan, you’ll need to decide what services you want to have. At first, you may not consider the tow service especially if you have a new car or keep the maintenance up on your vehicle. However, there are many great reasons for choosing this service.

Did you know that many brand new vehicles that have never been driven before have broken down within a month or two after being purchase, leaving the owner stranded? When you invest in a new car, truck, van, etc., you automatically expect to drive it for years before having any major issues but that’s not always the case.

Consider how many vehicles go through the assembly line each day and the fact that the people building them are only human. One small, simple mistake can make the world of difference and be the deciding factor in whether or not the vehicle has problems early on in ownership. The engine could blow or the transmission could be flawed.

It can and does happen, which is one of the reasons new vehicles come with extended warranties that will protect the owner in the event a manufacturer’s flaw occurs. However, this isn’t going to help you if you happen to be one of the unlucky consumers whose new vehicle leaves them stranded on the side of the road. This warranty is not going to tow your vehicle to a garage and get you and your family to a safe area but roadside assistance with towing service will.

That scenario may seem a little extreme and it is true that the majority of new vehicles are fine but the point is that anything can happen, anytime to any vehicle so you need to be prepared. You may never need this service but in the event that you do, you’ll be glad that you made the decision to include it in your roadside assistance plan.

You know that your family will be protected and that with just one phone call, you can have someone on the way to help. This is the reason for getting roadside coverage to begin with, so why not make sure you are fully covered by getting the main types of coverage even if you don’t foresee any reason why you would need it. This type of coverage helps you prepare for the unforeseen events that often occur.

If you’re thinking you can just call a towing service to come out if you ever find yourself in this predicament, you can. However, it will cost you about as much or more for the one tow than the tow service with a roadside assistance plan would cost and you don’t get any other benefits.

In addition, you run the risk of not finding a reliable or trustworthy company that will do their best to take care of your vehicle during towing or someone that will get to you as fast as possible. If you include tow service in your roadside assistance plan, you never have to worry about it.

How Motorcycle Towing Can Benefit You

April 23, 2012 by Best Roadside Service

Do you drive a motorcycle? Do you have roadside assistance motorcycle towing services? If you do, then you already know about all of the benefits it has to offer but if not, you’re missing out. Motorcycles, like other vehicles can have flats, engine trouble and dead batteries.

However, you can’t carry a spare or many tools around with you on a bike like you can in a car, truck or van. Even if you do have the tools you need and the mechanical ability to fix the problem, working on your motorcycle on the side of the road can be very dangerous.

Imagine being stuck on a highway or in a rural area where you’re miles away from the nearest garage and you break down. The engine stalls and the bike won’t crank. You’re stuck until someone comes to help and motorcycles don’t offer any protection from the elements. If there are no shade trees near the road or some business where you can push your bike off the road and wait, you’re probably going to get very uncomfortable, very fast.

You could be stranded for hours waiting for a friend or family member to get back with a truck to help or you’ll have to pay a significant amount of money for a towing service. If you belong to an auto club with assistance for motorcycle towing, you can relax. Help will be on the way with one call and someone will pick you and your motorcycle up and tow you to safety.

The two main types of motorcycle coverage include the personal policy and the vehicle policy. The personal policy is usually the most expensive and it gives you coverage even when you are riding with someone else or riding someone else’s bike. The vehicle policy covers your motorcycle even if someone else is riding it. This is great to have if you share your bike with someone else and it is a little cheaper than the personal policy.

Having motorcycle towing and other roadside assistance services is a valuable asset for any driver. It provides you with the peace of mind you need to relax and enjoy your ride. You can go on long rides with groups or take your kids for a ride around town and not have to worry about being stuck on the side of the road. If something does happen, you’re prepared.

You may never need to use the services provided by this coverage but if you do, it’s nice to know that you have it and that everything will be handled in a fast and professional manner. Most coverage plans are very affordable so most anyone can have this type of protection. When you think about it, the cost is a small price to pay for the security and peace of mind roadside assistance with motorcycle towing has to offer.