Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Top Misconceptions About Roadside Assistance Coverage

March 14, 2016 by Best Roadside Service

In today’s busy world few things can sideline you faster than a vehicle breakdown. The thought of being stranded on the side of a busy highway, paying exorbitant towing and repair fees, locking your keys in your car, or running out of gas can be stressful. Many people do not understand the ins and outs of what is covered by roadside assistance plans and can easily become overwhelmed; and common misconceptions about roadside assistance coverage add to the confusion. When it comes to roadside assistance coverage there are 2 major misconceptions; first, that roadside assistance only covers towing, and second that coverage is only available near big cities and well-populated areas. Debunking these common misconceptions about roadside assistance coverage can help you better understand the value and protection a roadside assistance plan can provide.

Roadside Assistance Only Covers Towing

A common misconception about roadside assistance coverage is that it only provides towing services. When your vehicle breaks down, whether in your driveway or on the side of the road, you will need to have it towed to a mechanic for repair and roadside coverage includes this service; however, while towing service is a fundamental benefit of roadside assistance coverage it is far from the only benefit.

When your vehicle malfunctions, roadside service providers can also help you put your spare tire on or give you a jump start. If you have locked your keys in your car or run out of fuel roadside service providers can help you with that too. Roadside assistance coverage through Best Roadside Service also comes with value added services including national chain discounts on mechanical repairs and rental cars while your vehicle is in the shop, VIP Travel Concierge, and hotel chain discounts. Knowing all of the services available through your plan allows you to get the most value out of your plan.

Roadside Assistance Is Only Available in Cities and Well-Populated Areas

Another common misconception about roadside assistance coverage is that the services are only going to be available in large cities or well-populated areas. The thought of having a vehicle breakdown, flat tire or, running out of gas in a city is unnerving; the thought of it happening in a rural area at night can be downright scary. Roadside assistance plans don’t just cover you when you are sticking close to the trail though, they provide you service and peace of mind when your travels take you off the beaten path.

Roadside assistance plans provide coverage by contracting with service providers from many cities and towns. Through a nationwide network of 45,000 service providers, Best Roadside Service is able to provide comprehensive coverage for a wide variety of vehicle issues. This coverage extends to both the United States and Canada, is available with one phone call to a toll-free emergency hotline, and averages a 34-minute response time. Whether you’re close to home or work, sight-seeing in the city, or taking a family road-trip out west roadside assistance plans have you covered.

When you experience car problems, roadside assistance coverage can be irreplaceable. Many people have common misconceptions about roadside assistance plans making it hard to understand all of the benefits a plan can offer. Debunking these common misconceptions, and understanding all the services roadside assistance plans offer, helps you to better understand the value and protections purchasing a roadside assistance plan can provide.

Give A College Student the Gift of Roadside Assistance

August 11, 2015 by Best Roadside Service

The fall semester is right around the corner and college students are headed back to their dorms or maybe off to college for the first time.

This is an exciting but scary time in both the recent high school graduate’s life as well as their parents’. For the first time, these young adults will be on their own, and many will be hundreds or even thousands of miles away from home.

If your new college student will be driving him or herself off to college, much of your anxiety may be about how safe their travels will be. Whether they’re hauling all of their stuff off to their dorm, or just driving around campus and their new town, they can run into a plethora of issues that mom and dad won’t be around to help out with. Flat tires, keys locked in the car or bigger mechanical issues can cause a student to miss class or worse – get hurt or stranded.

As stressful and scary as this time can be, there are ways to keep them safe, even if you’re far away. Best Roadside Assistance offers affordable roadside service plans for individuals that help keep them safe and on the road. Consider purchasing a plan as a gift for your graduate and send them off to college safely.

What We Offer College Students

Our service plans cover any issue they may experience. Our call center is owned and operated in the US, so when making a service call, they will always get a friendly representative who will send help immediately. In fact, our average response time is just 34 minutes.

College students are not always the most prepared or organized, so if they lock their keys in their car, we can get them out of a bind. If they run out of gas, we have them covered and can deliver up to three gallons of gas, for free, right to their vehicle. We will even replace a lost car key up to $100, in case they happen to misplace that too.

And if they’re driving a less-than-reliable vehicle, our roadside service plan can assist there too with towing services, battery jump start and even fluid delivery. In addition to these services that will keep them safe, we also provide benefits to our customers that will allow them to have some fun. Travel discounts and mapping services can help them get to their spring break destination safely and within budget.

A Best Roadside Service plan is the perfect gift for back-to-school college students. It keeps them safe while keeping your stress level down. Send them off safely this year, and sign up today.

Why Millennials Need Roadside Assistance

July 22, 2015 by Best Roadside Service

“Millennials” is the term used for people born between 1980 to 2000. As of right now, this puts millennials anywhere from 15 to 34, but the term is generally used to describe young adults today. This group of people are just starting professional careers, moving out on their own, and becoming responsible for themselves. Things like rent, budgets, insurance and more are now not just terms heard around the dinner table, but important aspects of everyday life.

If you’re a millennial just going out on your own, it can be scary, overwhelming and expensive. Especially in tough economic times, you may worry about what happens if you get sick or if your car breaks down. You’ve probably purchased health insurance, car insurance and maybe even rental or home owners insurance in case something happens. Another way to protect yourself against unwanted expenses is to purchase roadside assistance.

Roadside assistance is an inexpensive way to ensure that you and your vehicle are always safe on the road. Breakdowns, running out of gas, locking your keys in your car – those are all inevitable things, but if you’re not prepared, they can also be expensive and budget-busting inconveniences. Roadside assistance allows you to pay a low monthly fee for assistance in these and many other situations.

What We Offer

Best Roadside Service offers plans that either cover you as an individual – no matter what car you are driving or that cover your car- no matter who is driving it. Either plan will cost less than your monthly cable bill, but is a much better investment.

Best Roadside Service has a US-owned and operated call center and our average response time is just 34 minutes, so you’ll never be stranded by the side of the road with a flat tire, dead battery or any other mechanical issue. We will also cover a replacement key up to $100 if your car key is lost or destroyed. If you run out of gas, we’ll deliver three gallons to you wherever you are for free! Any of these situations could cost you hundreds of dollars without roadside assistance.

And it’s not all serious business – in addition to our emergency roadside assistance benefits, we also offer discounts for travel and entertainment, hotels, theme parks, restaurants and more. So if you’re going on a road trip, we can provide customized mapping, turn by turn directions and savings on the fun when you get there.

We know you’re on a budget, but making roadside assistance a priority will save you money in the long run. And you can save $10 right now, just by purchasing your plan online. Make mom and dad proud and sign up for roadside assistance plan today.

Can You Really Trust Those Online Reviews?

July 6, 2015 by Best Roadside Service

Have you ever done research for a product or service and stumbled upon an online review site? Maybe you wondered who was doing the reviewing or if companies were paying money to these review sites to give them good ratings? Can you REALLY believe the review site? Take it with a grain of salt! You can find good online reviews but honestly, they may not be accurate or they can be outdated. We have certainly seen some good reviews for companies that didn’t have good PR or Facebook comments when you looked elsewhere. That left us us scratching our heads. It’s hard to know who to believe or what questions to ask before buying a product or service. But if you’re researching roadside assistance companies, we encourage you to ask yourself these questions as you read through reviews and rankings.

Four Important Questions to Ask About Online Reviews

Do you really want your insurance company to know your roadside assistance needs?

Many roadside assistance companies are really car insurance companies such as AAA and Allstate. If your car insurance and roadside assistance company are the same, your insurance company will look at your roadside service calls and use that information to hike up your rates. Yes, this does happen, and yes, it can be why your rate got hiked. Your roadside assistance company should be focused solely on providing you with the best service – not with selling you insurance or finding reasons to hike up your rates. Best Roadside Service is independently owned and is not affiliated with any auto insurance company. Our singular focus is to provide our members with the best roadside assistance – day or night, 365 days a year.

Do you really want a roadside assistance company without an A+ Better Business Bureau Rating?

If you’re searching roadside assistance clubs that have an A+ rating, the field narrows quickly. Best Roadside Assistance takes pride in our stellar A+ rating. Do we ever make mistakes? Yes. Do we work our hardest to make it right? Yes! Finding good old fashioned customer service with another roadside company can be a difficult task.

Do you really want your roadside assistance through a political lobbyist or non-American organization?

AARP is a political organization that lobbies in Washington D.C for senior benefits. Their roadside assistance service is actually maintained by Allstate (and we already covered why you may not want an insurance company’s assistance). Do you really want a company who is more focused on wooing D.C. politicians than your safety and service needs?

Additionally, roadside clubs through companies like BP (British Petroleum) are not even owned and operated in America. How can you expect a company to give you the best service possible when they’re not even in the same country as you?

So, do you really want a roadside assistance company just because it has good online reviews?

After you ask yourself the last few questions, you’ll see you’ve narrowed the playing field down significantly. An American-owned and operated company that’s not affiliated with an insurance company or political organization that has a A+ BBB rating and is the most competitively priced? That’s Best Roadside Assistance! And since we don’t pay any review company for “membership” (i.e. – rankings) that may be why you haven’t seen us on some online review sites. But here are some things you may be interested to know about us.

Since 1962, we have:

towed over 6.8 million miles
unlocked over 170,000 doors
changed 340,000 flat tires
delivered over 68,000 gallons of fuel to stranded motorists
we did this with an average response time of ONLY 34 minutes.

Best Roadside Assistance has some of the most friendly customer service reps that are right here in the U.S. Don’t believe us? Give us a call at 855-278-4858 or contact us online right now . We have individual or vehicle coverage options as well as corporate and fleet coverage. We can help you sign up right over the phone, so call now!

Top Ten Reasons to Choose Best Roadside Service

June 9, 2015 by Best Roadside Service

We know that there are many roadside assistance companies out there to choose from, so we value and appreciate the customers who choose us. We also happen to think they’ve made the best decision. Here are just ten reasons why our customers chose Best Roadside Assistance and why you should too.

American Owned, Canada Covered
Best Roadside Service is an American Owned and Operated company with the goal of providing our customers with the best emergency roadside assistance plans at competitive prices. Our core values have always focused on offering the best customer service standards in the industry. But Americans are not the only ones who can benefit from our services! Canada is a great place to travel and a beautiful place to live, but with such cold weather, it’s critical to have good emergency roadside service. All of our services are available in Canada for the same low price of $65 a year for one vehicle, no matter who is driving.
Free Gas
Should your covered vehicle run out of gasoline, a technician will deliver three gallons of fuel right to your vehicle at no extra charge. We will get you back on the road in no time and at no fee!
Vacation and travel discounts
Our members enjoy exclusive discount programs and special rates for vacations, cruises, car and RV rentals, even theme park tickets such as Sea World, Busch Gardens and more! Our discount program gives you a range of options for booking a room for vacation or business. And our concierge service can help you get everything straight so you can sit back and enjoy your trip.
34 minute response time
Your safety is our priority. Our state-of-the-art software allows us, with your permission, to find your location using your cell phone, and dispatch service providers while we’re on the phone with you. We can even send you a text message confirming the arrival time of your service provider. Our average response time is just 34 minutes.
American-Owned and Operated Call Center with English, Spanish and French Speakers
All emergency calls to our 24-hour call center are answered in the United States. You will never be transferred overseas and you will never get a voicemail. We have customer service representatives available at all times who speak English, Spanish and French, so you’re never alone as long as you have Best Roadside Service!
Individual and Vehicle options
Whether you want to cover a specific vehicle no matter who is driving it, or an individual, no matter what vehicle they are driving, we’ve got coverage for you. Individual and vehicle plans also cover motorcycles and scooters. Plans start at less than $6 a month with the option to add family members at a discounted rate!

Personal and Commercial Options
Whether you have a car that is used for business or an entire fleet of vehicles for your company employees, we have a plan that will meet your needs. We have been in the emergency roadside business a long time, and we know that when you have a fleet of vehicles, one of them is bound to break down. In fact, about 20% of typical fleets experience mechanical disablement every day. To keep your business running and your customers satisfied, you need to have your employees and drivers covered for any roadside issue they may experience. Our plans provide rescue and support for your employees and your business.
Map Routing and Trip Planning with 24 Hour Directional Assistance
Going on a trip? You can’t just depend on a cell phone that could die or a GPS that may lose service. Our trip planning and map routing services provide a customized route to wherever you want to go and however you want to get there. If you ever get lost along the way, just call our roadside assistance hotline and we will give you turn-by-turn directions, no matter what time of the day or night.
Motorcycle Coverage
Whether your bike is your main method of transportation, or just one of the vehicles you or your family use, we have a plan to fit your motorcycle roadside assistance needs. Motorcycle drivers receive six service calls per year along with all the benefits of a regular vehicle plan, starting at just $65/year.
Join Now and Save $10 or $15
By now we’re sure you’re convinced that Best Roadside Service is the best emergency roadside plan you can buy, but just in case you need one more reason – if you join on our website right now you can save $10 a year on the vehicle plan or $15 a year for the individual plan.

Sign up today and join our many happy customers who enjoyed safety and security on the road and in their vehicles every day with us!

Why You Should Join an Auto Club

May 18, 2012 by Best Roadside Service

If you spend more than an hour on the road, chances are you’ll see at least one vehicle sitting on the side of the road broke down. If that person is a member of an auto club, they will have help on the way soon but if they’re not, they may be stranded for awhile. If they don’t have the cash on hand to pay for having the vehicle towed or a friend that can help move the automobile, they may be forced to leave it sitting until they can figure out what to do.

There are a couple of problems with leaving your vehicle unattended. First, you run the risk of it being vandalized, which is going to cost you even more money to get it up and running again. Even if you’re in an area where you don’t have to worry about vandals, you still can’t leave your vehicle on the side of the road or in a parking lot for very long.

If you are on private property, the owner of that property or business has a right to have your vehicle towed off their property. If it’s actually on the side of the road, most areas will give you three to five days to take care of the problem after which time the state will have it towed. The local police will place different color stickers on the vehicle to remind the owner that it will be towed at the end of the allotted time.

How many times have you seen stickers on vehicles left sitting on the side of the road? It would probably be safe to say that the owner of these vehicles do not belong to an auto club or have any type of roadside assistance because if they did, this problem would have already been taken care of. Can you imagine the stress the owners must be going through trying to figure out what to do? They need to get their automobile moved before it’s too late and outrageous charges for towing and storage are added to their troubles.

Aren’t you glad it’s not you in this predicament? The thing is, if you’re not a member of an auto club or if you don’t have any type of roadside assistance, you may find yourself in the exact same situation one day. Would you be able to get your vehicle home if it left you stranded?

When you have roadside assistance, depending on which plan you choose, the service will send someone out to change your tire if you have a flat, bring you fuel if you run out before you make it to the gas station and jump off your vehicle if your battery goes dead. They also provide towing services. The roadside assistance is just one of the reasons why you should join an auto club. They have many other benefits, too.

Tips for Choosing the Best Car Clubs with Roadside Assistance

May 4, 2012 by Best Roadside Service

There are many car clubs available with roadside assistance and other benefits. In fact, there are so many of them around that it can be difficult to choose the one that would suit your needs the best. Since different drivers need different types of services, clubs offer a variety of services and benefits to choose from.

Instead of just picking one and hoping you get the best, it’s a good idea to pick out a few different clubs and compare them. This way, you can determine which one has the services you need the most for the best price.

Here are a few tips for choosing the best roadside assistance car clubs:

The best way to compare services and prices is to use the Internet. It makes it easy to see what the clubs have to offer. This way, you can do a side-by-side comparison to determine which one would serve your needs the best.
If friends or family have told you about a good club, then take time to check it out, too. It may end up being the one you’re searching for even if they don’t have a website.
Find out what type of roadside assistance they offer along with other benefits.
Ask about the different types of discounts they have to offer.
Check references and read user reviews to see what other members have to say about the club.
Determine what your needs are and look for a club that offers the services that you would use the most.

If you do a lot of traveling, then a club that offers long-distance towing services, traveling services, maps and routing information would be the most beneficial. If you drive an RV when on vacation, then a club offering discounts on RV Resorts, restaurants and so forth would be a good choice. Do you visit theme parks regularly or go to movie theaters, some car clubs offer discounts to these.

After narrowing down your options make a few phone calls and talk to the representatives to see how they respond to your questions and concerns. This will give you a good idea of whether or not they are knowledgeable and it will give you an idea of what type of environment the club offers.

A friendly, knowledgeable representative usually means a good environment where you’ll feel comfortable. However, you may want to avoid any clubs where the representative is rude, inattentive or seem confused about the services they have to offer.

Once you learn all you can about the different car clubs, you can make a good, informed decision and choose the one that provides you with the type of service you need the most.

Do You Need Roadside Assistance?

April 13, 2012 by Best Roadside Service

You hear a lot about roadside assistance and how it can benefit you but have you ever stopped to think about just how beneficial it can really be? If you don’t do a lot of traveling or go far from home, you may not see how it can benefit you but there are always situations when having this type of coverage can be a lifesaver.

For example, many people rent their home instead of buying. When you’re a renter, you may find yourself in a situation where you need to move from one location to another. If you make the move yourself, then you will be hauling all of your furniture and personal belongings on a truck, van or perhaps you have a utility trailer.

Imagine driving to your new home, your truck is fully loaded and the transmission goes out. You’re stuck on the side of the road with a large portion of your personal belongings. What will do? If you have belong to an auto club you can call for help and have the vehicle, along with all of your things, towed to your home so you can at least unload it. This will be a big relief even though you still have to deal with fixing your truck.

Here’s another scenario that has left many families stranded trying to decide what to do next. You have a trailer full of furniture and it gets a flat tire. You can’t change the tire on a trailer with regular tools when it’s fully loaded. It’s too heavy. You need a floor jack to lift it up and that’s not something most people carry around with them so what do you do now?

You can unload it and sit all of your things on the side of the road, change the tire and then repack everything again. That’s going to take hours and a lot of hard work so it’s not the ideal thing to do. You can unhook the trailer and leave it on the side of the road while you go and try to find help.

But who wants to leave all or even part of their personal belongings sitting on the road unattended? Someone could stay with the trailer until you get back but that’s not very safe so it’s not a good idea either. Even if you have friends or family that could help, they may not be available when you need them.

The only thing left to do is to try to find a garage nearby that will send someone out to help. However, that’s going to take some time, especially if you don’t have any idea of what type of services are available in the area. You may be on the phone for hours before you find someone to help and then, you still have to wait until they have time to show up.

You can’t always prevent things from happening but if you have roadside assistance with a plan that covers flat tires and towing, you only need to make one phone call. The representative for the company will take your information and get you help right away. They have the resources to find someone in the area with the equipment needed to change the tire on a fully loaded utility trailer or to tow your vehicle home.

Roadside assistance can eliminate the hassles and the worry by providing you with the services you need, when you need them, regardless of what type of situation you find yourself in.