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Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Choose Your Roadside Assistance Company Wisely

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There are so many different companies offering roadside assistance that it can be hard to decide which one to use. They all seem to offer basically the same things but it’s the quality of service that makes the difference. When you call on this service, it’s because you’re in an emergency situation and you need help immediately, not hours later.

While it does take time for someone to come out and take care of your problem or tow you to safety, it shouldn’t take hours. However, depending on which company you choose, it might. Here’s a story from a young woman who was traveling with her toddler to visit family.

I was visiting my family with my two-year-old when along the way my engine light came on. At first, I thought it wasn’t anything to worry about and that I could still make the drive. After all, it was only a two-hour drive and I was already half way there. Then, I noticed smoke coming out from under the hood. That’s when I realized the car was overheating. Knowing a little about cars, I opened the hood to see what caused it to overheat and discovered a busted water hose. The only thing to do was call for help.

She assured me someone would be there shortly to tow my car to the nearest garage. After waiting an hour, with no one showing up, I called the service back to ask what was taking so long. I got a different person and she didn’t have any record of my previous call. In other words, help was not on the way and I was furious! How could they be so incompetent?

After the initial shock, I had to start all over again explaining the situation and going through the same things I had went through an hour early to try and get someone to get us off the side of the road. I had to ask if she was making note of our conversation because I didn’t want the same thing to happen again and she assured me that if I had spoken to one of their representatives that it would have been on file. What did she mean, IF? Of course, I spoke to someone but at this point, I just wanted help!

About 45 minutes later, a rude tow truck driver showed up and towed us 20 minutes down the road to the nearest garage, where thankfully there was a polite and qualified mechanic who fixed the water hose and got us back on the road. I learned my lesson. I immediately canceled my plan and took out a policy with a company that specialized in roadside assistance and I’ve never encountered such bad service since.

Road Assistance Service Benefits You May Not Be Aware Of

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Roadside assistance is an excellent service that provides you help whenever you’re traveling short or long distances. Businesses that have company vehicles know how important this service can be when emergencies leave their drivers stranded on the side of the road. However, there may be a few benefits associated with road assistance service that you may not be aware of.

Most everyone knows that roadside assistance is available 24 hours a day, seven days a week but did you know that the national average response time for this service is between 30 to 45 minutes? While that may seem like a long time when you’re stuck somewhere, it’s really a great response time.

In normal situations, you should always receive help in less than an hour. Of course, if you’re on a deserted highway in the middle of the night, the response time may be longer but you can still get help faster than you could if you didn’t have this type of service.

Road Assistance Cost and Individual Coverage

One of the most surprising things about this type of coverage is that it’s affordable. Many individuals and companies put off buying road assistance because they think it’s too expensive. The truth is that it will save you money in the end. Even if you go one year and never need the service, you may need it several times the following year during which time it will more than pay for its self. You never know when an emergency will strike and it feels good to be prepared when it does.

Another thing that you may not know about this service is that you can get individual coverage that followers the driver, not the vehicle. This is an excellent option for anyone that drives different vehicles because you’re always covered.

Road Assistance Service Hotel and Travel Discounts

You can have access to many hotel and travel discounts with this service. Just log into your account and make travel arrangements for a discounted price on both daily travels and vacation packages. You can book a hotel room and you can even arrange for a car rental using roadside assistance.

You can also receive trip and routing service where your roadside assistance plan will help you plan a trip by providing you with directions and a map to follow. You can even call the hotline for directions if you’re on the road and get lost.

Having the protection and benefits road assistance service has to offer is a smart move for individuals and businesses of all sizes. It can save you time, money and provide you with a peace of mind when traveling that you can’t get with any other type of service.

Does Your Company Have Emergency Roadside Service?

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Is your company taking advantage of emergency roadside service? If not, you don’t know what you’re missing out on. In some cases, having this type of coverage can mean the difference between winning and losing a big client. Imagine heading out to a business meeting with an important client and not showing up because you had a flat tire.

That client is not going to care why you didn’t show up on time, only that you didn’t. Not showing up for a meeting is a good way to lose great clients to the competitor. When you implement a roadside assistance plan into your company, you’re putting a plan in place that can benefit your business in many ways.

Emergency Roadside Service Has Many Benefits

Having roadside assistance will help protect your drivers from emergencies that can put them in a dangerous situation. Being stranded on the side of the road is not just frustrating and inconvenient but depending on where and when you break down, it can be unsafe.

For example, suppose your employee breaks down on a major highway and he cannot get the vehicle out of the road. There are times when this type of scenario happens when traveling. He will need help as fast as possible before someone else runs into him damaging the vehicle and possibly injuring your driver. The risk of a bad situation turning worse increases with each minute the vehicle remains idle on the road.

This service can also save your company money in several ways. Calling any professional service to come out and tow your vehicle to safety or any other type of emergency service is going to be expensive. The risk of having an emergency involving company vehicles increases with each addition automobile.

Another way that roadside service can save you money is by getting your vehicle back up and running quickly, so you can continue business as usual. The longer your employee is out of commission, the more money you lose.

Who Can Use Emergency Roadside Service

Any company that has employees who drive company vehicles can benefit from an emergency roadside service plan. This includes companies that have one or two vehicles to those who have a fleet to maintain. You never know when an emergency will occur so you have to be prepared for the unexpected. Don’t take risks with your employees or your company, get emergency roadside service for your business.

Benefits of the Roadside Assistance Individual Policy

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The  individual roadside assistance policy has many benefits for young adults venturing out on their own and their parents. One of the most stressful times in a parent’s life is when your kids grow up and move out on their own. Even though you know it’s a big step towards their independence, it can still be hard to let go.

The safety of your kids is your number one concern and it can be difficult to lend a hand when they live on their own, especially if your child moves a long distance away. One big concern is their safety when traveling because you can’t be there if they have an emergency on the road that leaves them stranded in an unsafe environment.

While you can’t be there to help your daughter change a flat tire or give your son a jump-start if he played the radio too long and killed the battery, there is something that you can do. You can make sure they do have help when something like this happens by encouraging them to have a roadside assistance individual policy.

That’s one of the great benefits of having this type of plan. You’ll know your child will have help if something happens even when you can’t be there for them and this particular type of policy will cover any vehicle they drive. While the individual policy does provide parents and young adults with peace of mind, it has other benefits too.

For example, it’s affordable. When your battery goes dead or if your engine blows and leaves you stranded somewhere, you’ll have to call a tow truck to come out and take your vehicle to a garage if you can’t get it running on your own. The cost of calling a tow truck just once within a month will usually pay for the cost of having an individual roadside service plan but that’s not all.

What would you do if you accidentally locked your keys in the car when you go grocery shopping? Unless you have someone with a spare set of keys close by, your next best option is to call a locksmith to come get your keys out for you. This will also be very expensive. If you happen to run out of fuel or have a flat tire you can’t change, how will you deal with it?

Most likely, you’ll have to call a friend or family member to help you or you’ll have to call a towing service to take your vehicle to a garage because there is no other service that offers this type of help. The roadside assistance individual policy has many, very important benefits for all drivers.

 

Why Is It Important to Compare Commercial Roadside Assistance Plans?

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Even if you already know the importance of shopping around when it comes to making a purchase like commercial roadside assistance coverage, you might be tempted to cut corners by selecting the first company you come across, whether it’s online, in the phone book or via a phone call by a company who provides such a plan. They might offer an enticing price that seems likes a great deal, until you or one of your employees runs into trouble and needs assistance.

Without research and in depth comparison, choosing the wrong plan can be worse than choosing nothing it all. You think your company’s vehicles are covered should one become disabled, but when an emergency occurs, your employee can end up stranded – possibly hundreds of miles away from the office.

The story of two employees who were driving a company vehicle to a conference 300 miles away, highlights the risks of what can happen by making a hasty decision when it comes to roadside assistance coverage.

The women did the right thing by asking for the company’s emergency roadside assistance number before leaving on their trip, and left with few worries. They had to drive through a remote area in the Midwest, and it was in that desolate region that the vehicle suddenly sputtered and came to a halt.

The roadside assistance number was phoned immediately, but it took nearly a half an hour before a live person answered. The man on the phone was rather cold and impersonal, and didn’t seem to care that the women were stranded on the side of the highway in the middle of nowhere. The only towing company he was able to reach had one driver who was on another call and would not be able to assist for hours.

It was getting late, and there was no hotel, restaurant or any safe place they could get to. By the time they received assistance it was almost midnight, and they ended up riding back with the driver to the nearest town, 40 miles away. The driver insisted on payment as the company’s coverage only paid for up to ten miles for towing. He took the vehicle to a repair shop that wasn’t open on Sunday and the women ended up stranded in the town for two days. They missed their conference on Monday, making the nightmare trip a complete waste of time and money, not to mention being a rather harrowing experience.

Their story highlights the importance of comparing commercial roadside assistance plans and researching customer’s current and past experiences through an online search and reference checks. It’s imperative to inquire about response times, as well as to consider the attitude of the staff. Make several phone calls; are company representatives friendly and helpful? Call the emergency assistance number – how long do you have to wait on hold?

The time it takes to assure that you’ll be covered by the best commercial roadside assistance plan, is well worth the effort.  It will not only save you money over time, but can avoid a potentially risky situation for your employees should a company vehicle become disabled.

Student Roadside Assistance Individual Policy

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Student roadside assistance when your kids head off for college can be a huge advantage for incoming freshmen. It’s hard to watch them go off on their own so far away but a roadside assistance individual policy can help give you peace of mind, at least where driving is concerned.

When you know your college student is covered anytime he is on the road, it helps you sleep a little better at night. The thought of your child being stranded on the side of the road without immediate help is terrifying but when he has roadside assistance individual coverage, that won’t happen.

Students have a lot to keep them occupied. Studying for exams will keep them busy enough and many students work to help pay for their tuition. They don’t have time to worry about what will happen if they break down on the side of the road.

In fact, it’s probably the last thing they worry about because many young adults just assume everything will be fine. When your student has this type of coverage, you’ll never have to worry about her being stranded on the side of the road in a dangerous situation, either. One call will have help on the way.

What Does Roadside Assistance Individual Policy Cover?

The roadside assistance individual policy offers the same coverage as the vehicle assistance policy. Your college student will have access to towing for student car breakdown cover and leaves him stranded. This type of policy can also cover flat tires, jump-start, fuel delivery, locksmith and more.

Of course, the coverage provided will depend on which plan you choose but all of them have one very important added benefit.

What’s Special about the Roadside Assistance Individual Policy?

The type of policy gives your college student added protection that can be more beneficial than the vehicle assistance due to her busy lifestyle. The great thing about this type of coverage is that it covers the person, not the vehicle. For this reason, she will be covered regardless of whose vehicle she’s driving.

Students like to get out and go places with friends and sometimes, he may end up driving a friend’s car home from a school event or a party. That student may not have any type of emergency service to call in case something happens.

However, depending on the plan your student has with the individual policy, he can call for help if the car has a flat tire or the battery goes dead. If the car breaks down, he can call the 1-800 number on the card and a tow truck will be on the way.

If your daughter has a job that requires her to take the company car out on business and she accidentally locks the keys in the vehicle, no worry. A locksmith will be on their way in no time to take care of the problem.

The individual coverage offered by the roadside assistance individual policy helps protect college students in all types of situations, whether he’s driving his own vehicle or someone else’s. You can’t get better coverage than that and the peace of mind that it gives parents helps to make letting go just a little less stressful. Reliable roadside assistance for roadtrips so your kid always be covered!

To learn more about the roadside assistance individual policy and the benefits it can offer college students, visit Best Roadside Service today.

What You Should Know About Choosing the Best Commercial Motorcycle Roadside Assistance Plan

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Does your company use motorcycles for deliveries, to make client visits or for any other business activity? The importance of having a commercial motorcycle roadside assistance plan may not have occurred to you, but this coverage can be crucial, and you don’t want to wait until trouble strikes before purchasing a plan.

Both personal and commercial roadside assistance plans can cover motorcycles. With many companies using motorcycles as an alternative to gas guzzling vehicles, it’s important to obtain the best roadside assistance plan that will fit the needs of your particular business.

If you or one of your employees uses a company motorcycle and heads out on the road to meet with a potential client, is there a plan in place if it were to breakdown on the side of the road? It may not be feasible for someone from your company to drive out to assist. If the company has no roadside assistance coverage, the employee could be stranded for hours until help arrives. His potential client might turn to a competitor for his business needs because your company could not deliver as promised.

The best commercial motorcycle roadside assistance plan should eliminate those worries. When calling each company you should be prepared to provide information on the number of motorcycles you’ll need covered and how your business uses motorcycles in its daily activities.

The best plan should cover:

  • Emergency towing (ask about mileage limits)
  • Minor mechanical repairs that can get the motorcycle back on the road quickly
  • Tire changes
  • Battery service
  • Emergency fuel and water delivery
  • Travel discounts as well as directions and maps to help plan longer road trips.
  • The best companies will offer a discount to cover multiple motorcycles.

When choosing the company with the best commercial motorcycle roadside assistance plan, you should also consider:

  • Your company’s budget. Select a policy that caters to your budget and your needs without compromising on quality.
  • Is the staff friendly and knowledgeable? Are they ready and willing to answer any questions?
  • What is the typical response time should an emergency occur?
  • Be sure to search online to find reviews of the company’s past and present customers

Choosing the best commercial motorcycle roadside assistance plan may be one of the most important decisions you make. Choose the best commercial motorcycle roadside assistance coverage, from Best Roadside Service today.

Choosing the Best Company Roadside Assistance Plan

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As a prudent person, you’re probably aware of what a valuable resource having a company roadside assistance plan can be, for your personal vehicles as well as for your company’s vehicles. Roadside assistance coverage offers peace of mind and can often save you a lot of money too.

Now that you’ve made the decision to purchase this much needed coverage, where do you begin? The best company roadside assistance plan will be provided by a company who cares about his customers, whether that customer has one car or 1,000 cars covered under the plan.

If you inadvertently choose a company that offers poor customer service, you and your company could very well end up being the subject of a roadside assistance horror story like this woman. She was driving a company vehicle on the way to a client meeting, 200 miles away with much of the trip taking her through a rather desolate region of the country.

About half way through her drive, the car abruptly swerved and she heard a loud popping noise – it was the dreaded flat tire.  Thankfully, she was able to safely pull onto the shoulder of the highway and view the damage. The tire was destroyed, but it was getting dark outside and cars on the highway passed by at 70 mph. She quickly returned to the car to call her company’s roadside assistance plan.

After being on hold for 20 minutes, she was finally connected to a person who rudely told her that the closest provider was 70 miles away and would try to get there within two hours. There was little she could do but wait as it grew darker and she grew more anxious. After two hours of waiting there had been no follow up call and no one showed up to help. After several phone calls and complaints to a manger, someone finally came out to assist and charged her $100 for having to drive so far.

Following her nightmare experience, the woman’s boss took actions to cancel the company’s membership with that roadside assistance plan. Both the woman and the company learned a hard lesson of doing due diligence when seeking out the best company roadside assistance plan.

Choosing the best company requires:

  • Choosing a policy that will cater to your budget and needs without compromising on service
  • Comparing details of what the plan covers
  • Researching the quality of service given to the company’s current and past customers, including response time by doing an online search for company reviews.

If you want the best roadside service plan don’t hesitate to contact us here.

Roadside Assistance Plans are Worth the Money

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Last year a company we had worked with for quite some time decided to trim the budget and cut expenses, much further than they had the year before. While some of the expenses that were cut didn’t seem to hurt too much, there was one expense that was cut that ultimately cost them dearly, virtually wiping out the savings that should have been realized in 2011.

The company has a number of commercial vehicles that are used on a daily basis for deliveries as well as client appointments. In 2010, there was only one minor incident in which the company had to use their roadside assistance coverage; therefore, they decided to take a risk, cutting the plan in 2011.

Unfortunately, they did not have the same luck that year. In February, one of their employees experienced a flat tire while out making an important delivery. Their client had an urgent need for that delivery, and without it, they couldn’t deliver on their own promise to a new and important customer.

Without the proper tools to change the flat quickly, the driver had to call for help and it took three hours for him to get back on the road. They lost the client and his business, which had been a steady $20,000 per year profit to the company over the past few years.

Just a month later, another one of their company vehicles had a breakdown on the highway on the way at a location over 100 miles from the office. Without commercial roadside assistance coverage, the expense of towing had to be paid out of pocket, turning the bad experience for the employee into something worse.

Several sales people for the company frequently travel for business, and instead of their roadside assistance plan taking care of trip planning, maps and directions, an administrative assistant had to do the research. Her time cost the company more than the annual cost of coverage. In addition, the travel discounts the employees would have received were no longer in affect.

It didn’t take long for the business owner to realize that cutting the expense of their commercial roadside assistance plan was not the best idea. After just six months without it, he came to the conclusion that many of us already have. Protecting your vehicles and the employees who drive them is imperative for the success of the company, and a commercial roadside assistance plan is an invaluable resource.

Choosing the Best Commercial Motorcycle Roadside Assistance Plan

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A commercial roadside assistance plan covers all of your business-owned vehicles including commercial, fleet, construction vehicles and rental vehicles.  You may already be aware of the many benefits roadside coverage assistance can bring when using both your personal and company vehicles. But were you aware that commercial plans can also cover any motorcycles that are used for your business as well?

Some companies use motorcycles as a more economical way to make deliveries or to meet clients. Just as a stranded vehicle can potentially cause a large financial loss to a business, a disabled motorcycle can put your employee’s safety at risk as well as cost the company money in time and lost business.

Just imagine what might happen if your employee was expected to make an important delivery at a specific time to a client and ended up stranded along the way. Your client will probably not be happy with an excuse, no matter how legitimate it is. It’s imperative to get your employee back on the road and on his way as quickly as possible in order to save that business.

Making sure you have a commercial motorcycle roadside assistance plan in place for moments like these will save you money in the long run in providing better service to your clients and also not having to pay hundreds of dollars for a tow or minor mechanical repairs.

Once you’ve made the smart decision to purchase coverage, how do you go about finding the best commercial motorcycle roadside assistance plan that will fit your budget without compromising on service?

  • The lowest quote may not be the best plan. Be sure to compare the details of what each plan covers. Ask about their towing mileage allowance and any limits that might be imposed as far as how many times a motorcycle can be towed per year, etc. Ask about discounts for multiple motorcycles and any other benefits the company offers.
  • Are company representatives friendly and willing to answer any questions you have?
  • Find out what the average response time for assistance is should an emergency occur.
  • Check online reviews to find out what both current and past customers have had to say about the company.

Choosing a poor quality plan can be worse than not having any plan at all. If you or a stranded employee has to wait for hours before help arrives, or is surprised with unexpected fees, it can quickly change a bad experience into something even worse.