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The Benefits of Commercial Roadside Assistance Plans

June 1, 2017 by Best Roadside Service

If you are a business owner whose business relies on commercial vehicles, a commercial roadside assistance plan is a necessity. Anytime a vehicle becomes stranded it can endanger an employee’s safety and create a financial loss for your company. Commercial roadside service plans reduce these risks by offering a number of benefits.
Mechanical Repairs and Towing

Oftentimes, a breakdown is caused by a mechanical failure. A commercial roadside assistance plan covers many of the issues that result from mechanical breakdowns. Roadside service providers are able to do minor repairs wherever the vehicle breaks down. If more extensive repairs are needed, the vehicle will need to be towed to a mechanic for repairs. Even the most basic commercial roadside plans typically include emergency towing. Most plans cover towing within a five to ten mile range (depending on your plan) free of charge; and will tow further if desired for an additional fee.

Jump Starts

Another common issue that can cause a breakdown is battery failure. Oftentimes, all you need is a jump start. With a commercial roadside service plan, a vehicle will arrive at your location and “give you a jump start.” This jump start will allow you or one of your employees to safely drive to a mechanic and have your battery checked to see if it needs to be replaced.

Flat or Damaged Tires

When a vehicle experiences a flat tire or damaged tire, drivers typically need to put on the spare. If your fleet vehicles have spares roadside service providers can assist your drivers with changing the tire, particularly in areas where safety might be an issue (the side of a highway for example). Oftentimes, commercial vehicles do not have spares and tires can be too large to change on location. If that is the case, commercial roadside assistance plans ensure you have towing coverage to get your fleet vehicles where they need to be to have a replacement tire installed.

Vehicle Lockouts

Nobody is perfect. One of the most common calls for roadside assistance is a vehicle lockout. Commercial roadside assistance plans offer lockout service, to get your employees back on the road quickly. For some commercial roadside companies this is an optional service; check your plan to ensure that it includes this coverage.

Fuel, Oil or Water Delivery Service

Being stuck without oil, fuel, or water can be a dangerous situation for a driver. In fact, it is among the most challenging problems that a driver can encounter during a breakdown. When there is a commercial roadside assistance plan covering a commercial vehicle, service providers deliver emergency supplies of water, oil, or gasoline to get your vehicles up and running.
If you’re a business owner that relies on fleet vehicles keeping them on the road is essential to keeping your business running. The benefits of having a roadside assistance plan for your fleet vehicles keeps your business running smoothly and your employees on the road. Commercial and fleet roadside service plans provide 24/7 coverage and rapid response times. Whether they need a tow, jump start, tire change, or gas delivery service, roadside assistance plans have your employees and customers covered. Additionally, plans through companies like Best Roadside Service are customizable to make sure you’re meeting the specific needs of your employees and customers as well as your business.

Breakdowns can occur at any time. Having a commercial roadside assistance plan can keep you covered in the event of an emergency. If you are a business owner, this coverage is absolutely essential to your business. You can visit Best Roadside Service and sign your business up today.

Best Roadside Service vs. Pay As You Go

February 28, 2017 by Best Roadside Service

As a fleet manager or owner of company vehicles, you may have come across various “pay as you go” fleet /vehicle services. Some are for consumers as well, such as Honk and Hum.

So, here is the skinny on those plans. Do you want to take 100% risk or do you want your roadside company to take 100% of the risk? Do you like to gamble? Suppose your car or home insurance agent asked you if you wanted to self-insure for your home or car and when a catastrophe or accident happens (and they will—look around at the stranded, broken down vehicles you see next time you’re driving) your insurance agency will send help and then you will get a huge bill that you didn’t budget for. Your house burns down—or you have a fender bender with your car. Do you want to get a bill for that? Of course not, that’s why you get a premium. Same with Best Roadside service, we give you a LOW yearly premium to take all the risk and worry away from you.

Best Roadside Service is exactly like insurance. You give a small premium and with thousands of other companies and small business like yours, we spread the risk all over. Same as car and home insurance. But if you decide to try the pay as you go plan, you will get bigger bills for something that should be less expensive. For example, commercial and fleet plans, you pay for the vehicle roadside protection up front, typically $79-109 per vehicle per year. This covers the vehicle regardless of who is driving. 10 vehicles, your total out of pocket cost would be around $800. Now let’s figure 3 to 4 tows per year. Add a few flat tires, dead batteries. One 50 mile tow could cost you about $350. Flat tires and dead batteries about $100. You can see that you can quickly exceed your upfront cost, if only you had just purchased Best Roadside Service Commercial/Fleet coverage. Plus you get other coverages, like free gas, concierge services, discount cards and $100 towards lost keys! You say you have a newer fleet that won’t break down? Between 2% and 3% of all vehicles break down all the time. Do you want to take that chance? Flat tires are the most common, followed by general mechanical breakdowns—yes even for new cars. Ever ask yourself why they throw in roadside service for free with some new cars? So you don’t have to worry and they know the odds of breaking down. Best Roadside Service will give you a 10% discount if you have newer vehicles to boot! Also you don’t have to worry about getting bills and invoices every month for services you used. How will that affect your budget? With Pay as you go—you will have to pay on the spot for the service as it’s rendered, even if you think the price is too high or some companies may offer monthly billing and you will get an even bigger bill, left scratching your head about the embedded costs in the bill. The pay as you go companies have to make their profit ON TOP of the actual service provided by the tow truck service provider, so hidden and embedded costs WILL always be cleverly disguised in your bill. Pay as you go companies try to squeeze 20-30% profit margins ON TOP of the actual bill! You don’t think there doing this free do you?

Why not just make one payment for the whole year, let Best Roadside take 100% of the risk, you don’t get any bills throughout the year, no worries, no additional charges, no fuss, no nothing except peace of mind that you have paid for the BEST roadside insurance and you will not have any other bills, invoices or expenses for a total year.

Best Roadside Service gives generous towing limits of up to 75 miles—an easy $500 benefit once your vehicle breaks down and has to be towed. We give 3 gallons of fuel free if you run out of gas. Your drivers and employees will never worry about paying out of pocket while their stranded on the road. Your Accounts Payable Department won’t get bills every month and have to reconcile to what service happened to which driver and then ask why the bills are so high. That alone is a huge benefit.

To be honest, if you go with pay as you go, you would be better off just calling a local tow truck service, supporting your local economy and take all the risk and be prepared to PAY ON THE SPOT.

Or go with a U.S. employee owned and operated company like Best Roadside Service who will take 100% of the risk for a much lower annual cost to your company.

Ride with the Best, Best Roadside Service. Our dispatching network has handled millions of calls since the 1950’s. We have U.S. based call centers with English Speaking, courteous, caring representatives whose only goal is to get you back on the road again! Let us take the risk and worry for you!

How To Ensure Your Vehicle Is Ready For Winter

November 21, 2016 by Best Roadside Service

Getting your vehicle ready for winter is very important as there are certain situations that you can face that are not a concern during most of the year. Being prepared can literally mean the difference between life and death if the worst of scenarios were to occur. Use the steps below to ensure that you are prepared for whatever may come your way.

The first step is to ensure that your vehicle is in the best possible shape. It is ideal to fill all fluids and change those that are due to be replaced. This will lower the chances that your vehicle will face mechanical issues when it is put through the stresses of low temperatures.

One of the most important fluids to fill is the anti-freeze. If your reservoir is empty you will want to fill through the main line. To do this make sure your vehicle is completely cool to avoid the danger of being seriously burned. Open the cap and fill the reservoir with anti-freeze as high as it allows you to. Leaving the hood open and the cap off the line you can then start your vehicle. You will notice that the fluid is bubbling. This is because of air escaping that was in the line. When the bubbling has stopped you can then turn off your vehicle and add additional fluid up to the appropriate fill line. Additionally, you should always use de-icing windshield wiper fluid in the winter. This greatly improves your visibility during inclement weather.

There are also a number of things that are ideal to have on hand inside your vehicle in case of an emergency during the winter. A snow scraper is important to remove ice and snow during and after a storm to allow for better visibility while driving. Having a shovel on hand is ideal. You can find ones that fold up in a compact fashion to save space. This is great in case you get pulled off the road into deep snow drifts. You can then try to dig yourself out so that you can continue to your destination. If you can not dig out completely you will want to at least dig out the snow near your tail pipe so that you can run your heat without worrying about carbon monoxide poisoning. Additionally, you should keep a kit in your vehicle that includes road flares and cones. In the event of a breakdown or accident this will allow you to signal other motorists of your presence in the event of inclement weather. Also keep blankets, extra outerwear, and other snow gear are also a good idea to have on hand so that you do not end up stranded in the cold with no way to keep warm.

Finally, make sure to purchasing roadside assistance coverage to protect you in the event of a breakdown or other winter roadside emergency. Emergency roadside assistance plans cover towing, lost keys or lockouts, running out of gas, dead batteries, and all the other things that can go wrong with your vehicle. Purchasing a plan through Best Roadside Service will cover you in the event your car slides off the road during a winter storm, you run out of gas, or you look your keys in your running car while warming it up. In addition, national chains including Meineke, Aamco, and Jiffy Lube offer discounts to Best Roadside Service customers for car repairs and maintenance. Best Roadside Service offer plans for less than $80 a year, much below the average cost of a single tow, which can range from $120 and up.

People do not think much about weather concerns during the warmer months, but between the harsh temperatures and the higher risk of losing control of your vehicle it is crucial to prepare for the winter months. Use the tips above to ensure that no matter what comes your way you will be as prepared as possible.

Eight Steps to Take When Winterizing Your Fleet

November 1, 2016 by Best Roadside Service

An important part of avoiding emergency repairs as well as reducing downtime to a minimum is winterizing your fleet. Whether your service fleet consists of a single vehicle or a few hundred, following these seven steps ensures that your vehicles are properly prepared for winter.

Tires:

Make sure that all tires are full and at their accurate pressure. Maintaining the correct tire pressure not only assists with safety, it also reduces the costs of fuel. Additionally, make sure the tires you are using are the right ones for the road and weather conditions, as well as your geography. Make sure there is sufficient tread on the tires, this is especially important since you may need to navigate through rain, sleet, or snow.

Gas:

If your fleet is comprised of larger trucks, make sure that the gas tanks are at least half full. If you don’t, there is a chance that water vapor can collect at the bottom of the gas tank, this can then be drawn into your fuel line; if there are extremely cold temperatures, it can freeze and your engines will not be able to start.

Fluids Must Be Topped Off:

Before the harsh winter weather hits is the best time to check and if necessary, top of the fluids in your vehicles. The engine coolants, brake, power steering, windshield washer and other fluids should be checked and topped off.

Oil:

It is important to make sure that the correct viscosity of motor oil is being used when you drive in cold weather. If the oil is too thick when the engine is turned on and cold, it won’t be able to flow and protect the components, resulting in greater wear on the engine. Look over the owner’s manual for the viscosity that is recommended to be used in freezing temperatures.

Battery:

There is also a negative impact that could be had on your vehicle’s batteries due to low temperatures. When a situation arises that requires that extra strong startup power, your battery may not be able to handle it. Make sure you get your batteries checked, is they are over three years old, consider replacing them. Additionally, use a terminal cleaner to keep the contacts corrosion free.

Hoses, Belts and Lines:

All the hoses, belts, and lines of the vehicles should be inspected for any wear and tear. It would be disastrous for you and your vehicle to drive during the winter with a worn belt. The last thing you want is one of your drivers stranded on the side of the world during the winter. Inspect all belts for any signs of cracking or fraying. If there is even the slightest hint of being worn, change the belt and avoid a breakdown during harsh winter weather.

Heater:

Finally, all heater elements should be checked, to ensure the work accurately; they should also be defrosted. Your drivers will be using the heater during the winter, and depending on how harsh the winter and a heater that is not maintained may be unable to handle the increased use.

Emergency Roadside Assistance Protection:

Even the most well-maintained fleet will have breakdowns, and accidents can happen. An important component of any fleet management plan, especially during the winter season is roadside assistance coverage. Commercial and fleet roadside service plans provide 24/7 coverage and rapid response times which help get your fleet vehicles to a repair shop and back on the road quickly. Bouncing back quickly after a breakdown or accident minimizes lost productivity, repair and downtime costs, and lost revenues. Additionally, plans through companies like Best Roadside Service are customizable to make sure you’re meeting the specific needs of your employees and customers as well as your business, while taking into account the unique difficulties your fleet may face during the harsh winter weather.

These are a few of basic, but important, steps that can help you keep your fleet at its best during the winter months. So take the time to address each of these steps before the winter season begins, instead of waiting for the problems to arise during a winter storm.

Outsourcing Your Fleet Roadside Assistance to a Third-Party Company

August 19, 2016 by Best Roadside Service

As a business owner, you want your company to operate as efficiently as possible. For many business owners this means being hands-on in every aspect of their business. Sometimes the most efficient way to operate your company is to enlist a third-party to perform specific tasks.

For companies that rely on fleet vehicles, those vehicles are what keep you in business. When one of your vehicles experiences a mechanical breakdown or other emergency, your business and your revenues come to a standstill. Traditionally, companies handled fleet roadside assistance in-house leading to high fleet management costs, decreased fleet productivity, and lower profits. The best way to avoid these problems is by out-sourcing fleet roadside assistance to a trusted third-party company.

Outsourcing your fleet roadside assistance has some very important benefits including increased productivity and efficiency, reduced fleet operating costs, and reduced company risk. Utilizing a third-party company for your fleet roadside assistance streamlines the process for maintaining your company’s fleet. Experienced third-party fleet roadside assistance providers can reduce your operating costs by reducing your business’ costs for parts and other expenses. Additionally, you can reduce head count expenses and allow personnel and financial resources to concentrate on your business’ core activities. Reduced time and resources spent on fleet roadside assistance allows for significantly improved productivity and profitability for your corporation. Finally, by trusting third-party roadside assistance for your fleet, you ensure that your employees and your customers are safe and reduce the risk of exposure to your company. Trusted third-party roadside assistance companies will provide high-quality service so that you can get your fleet vehicles back on the road quickly.

Choosing the right roadside assistance provider for your fleet is just as important as making the initial decision to out-source your fleet roadside assistance needs. Best Roadside Service offers commercial and fleet roadside assistance plans that provide 24/7 coverage and rapid response times. Additionally, plans through companies like Best Roadside Service are customizable to make sure you’re meeting the specific needs of your employees and customers as well as your business. Best Roadside Service offers vehicle specific commercial roadside assistance plans that cover the vehicle rather than the driver allowing your company to assign any driver to any vehicle and still receive service at any time.

Developing a fleet management plan is a necessity when your business utilizes a commercial fleet; and deciding whether to outsource your fleet roadside assistance needs before you have a breakdown is part of that plan. Utilizing a third-party fleet roadside assistance company versus handling roadside needs in-house can help you optimize your fleet and maximize your business’ potential.

Effectively Maintain Your Commercial Fleet

June 29, 2016 by Best Roadside Service

If you own a business that relies on commercial vehicles keeping those vehicles on the road is the backbone of your business. With delivery trucks and company cars constantly grounded for repairs your employees will be unable to complete the necessary work to keep your company running smoothly. Properly maintaining commercial vehicles means your fleet works for you to make and keep your company successful.

While commercial fleet management is not a “one size fits all” solution, there are some basic steps that will help maintain all commercial fleets regardless fleet size. Relying on the steps below will have you well on your way to keeping your fleet at maximum productivity.

Preventative Maintenance

The cornerstone of properly maintaining any vehicle, including commercial fleet vehicles, is to make sure the vehicle receives regular preventative maintenance. Regular preventative maintenance including oil and other fluid changes, tire rotations, brake service, and tune ups help prevent larger issues from arising down the road. Taking care of commercial vehicles now, ensures they’ll last for their maximum lifetime and save you business money in the long-term.

To ensure your vehicles are receiving the proper and necessary preventative maintenance, it is important to keep accurate records for each vehicle. Utilizing fleet management software allows business owners and fleet managers to get automated notifications for scheduled maintenance based on vehicle usage. Following a manufacturer’s recommendation for a particular vehicle keeps that vehicle performing optimally and ensures you do not void any applicable warranties.

Proper preventative maintenance reduces the risk of breakdowns and expensive repairs. And improve the lifespan of your fleet.

Proactive Repairs

Even with proper preventative maintenance, breakdowns and accidents can take your fleet vehicles out of commission. Your business can bounce back more quickly after an accident or breakdown when you are proactive with repairs. Advances in technology to GPS tracking and management allow you to be notified of vehicle problems while they are minor. This allows you to prevent larger issues before they happen, and can alert you to problems before your drivers even notice there’s anything wrong.

Proactive repairs also mean less time in the shop and money saved on more expensive, time-consuming repairs. Additionally, for business that outsource repairs it will be easier to schedule proactive repairs with a reputable shop and your vehicles back on the road as quickly as possible.

Depend on Drivers

Your drivers are you first line of defense in properly maintaining commercial fleet vehicles. When a vehicle starts showing signs of impending issues or a breakdown, the driver is typically the first one to notice. Keep the lines of communication open with your drivers because they will be able to let you know when their vehicle is starting to pull in one direction or another and its time for an alignment, if the A/C isn’t working properly, or if the brakes are not performing the way they should.

Good business owners and fleet managers need to develop a system that designates when and where drivers are responsible for inspecting vehicles each day and provides a method for drivers to share any maintenance issues occurring on their vehicle. All employees, including drivers, should be well-trained on how these systems work.

Roadside Assistance Coverage

Even when a company has systems in place to properly maintain its fleet vehicles, breakdowns and accidents can happen. An important component of any fleet management plan is roadside assistance coverage. Commercial and fleet roadside service plans provide 24/7 coverage and rapid response times which help get your fleet vehicles to a repair shop and back on the road quickly. Bouncing back quickly after a breakdown or accident minimizes lost productivity, repair and downtime costs, and lost revenues.

Additionally, plans through companies like Best Roadside Service are customizable to make sure you’re meeting the specific needs of your employees and customers as well as your business. This allows you to more efficiently schedule preventative maintenance and proactive repairs while considering the individualized needs of your business and fleet.

Don’t wait for your vehicles to break down before you decide start thinking about fleet maintenance. Develop a fleet management plan before you need it, and use preventative maintenance, proactive repairs, dependable drivers, and roadside assistance service coverage to keep your commercial vehicles running and your business operating smoothly.

Commercial Roadside Assistance Can Be Vital For Your Business

April 21, 2016 by Best Roadside Service

Whether you’re a small local florist with a couple of delivery vehicles, a rental car company with hundreds of passenger cars, or a local government agency with a variety of vehicles, your business depends on your fleet vehicles working when you need them to. Unfortunately, just like personal vehicles, fleet vehicles breakdown too. When your fleet vehicles breakdown it can leave your employees and customers stranded on the side of the road. Additionally, fleet disablement decreases productivity and erodes revenue. Roadside assistance coverage for your fleet provides the protection you need for employees and customers and the services you need to keep your fleet operating effectively.

Employees and customers are the lifeblood that keep your business growing. Without good employees and loyal customers, a business owner cannot sustain a profitable business. Making sure employees and customers are taken care of in the case of a breakdown is essential to keeping them happy. Having a roadside assistance plan for your fleet vehicles gives your employees peace of mind if the vehicle they are driving becomes disabled. Commercial and fleet roadside service plans provide 24/7 coverage and rapid response times. Whether they need a tow, jump start, tire change, or gas delivery service, roadside assistance plans have your employees and customers covered. Additionally, plans through companies like Best Roadside Service are customizable to make sure you’re meeting the specific needs of your employees and customers as well as your business.

When your business relies on fleet vehicles, mechanical breakdowns need to be handled efficiently. Making sure fleet vehicles are properly maintained is vital to keeping them on the road. However, even well maintained vehicles can experience breakdowns. At any given point in time up to 20% of typical fleet vehicles will experience mechanical disablement. Getting them back on the road as quickly as possible will minimize lost productivity, repair and downtime costs, and lost revenues. Roadside assistance coverage provides rapid response times and fast towing times. This gets your fleet vehicles to a repair shop and back on the road quickly. Commercial and fleet roadside plans have the added benefit of being assigned to the vehicle not the driver. This means you can assign any driver to any fleet vehicle and the coverage follows the car or truck, allowing you to schedule your fleet for optimal usage.

Nobody likes dealing with a vehicle breakdown. When you’re a business owner and that breakdown is with one of your commercial vehicles it impacts your ability to earn a living. Whether your business has just a couple of vehicles or a few hundred, you want to know in the event of a roadside emergency you, your employees, and your business are protected. Purchasing a roadside service plan for your commercial fleet vehicles provides you with the protection you need for your employees, your customers, and your business. You can visit www.bestroadsideservice.com and sign your business up today.

Why Your Business Fleet Needs Roadside Assistance

October 29, 2015 by Best Roadside Service

If your business uses a fleet of vehicles, then you know how difficult it can be to keep all of them up and running at once.

In fact, about 20% of typical fleets experience mechanical disablement every day.
Perhaps one or more of your employees or drivers have had issues with breakdowns or flat tires while driving one of your vehicles. This can cause a lapse in service, a loss in revenue and can cause your customers to lose trust in your business. Not to mention, this can be a dangerous situation for your employees. Even if your employee is skilled at car maintenance, changing tires, and the like, it can become a liability for your business if they were to be injured while working on your business vehicle on the side of the road.

Businesses who maintain a fleet of vehicles, whether it’s a credit union with sales people driving company cars or a college with 10 vehicles or a car rental agency or any other business that owns or leases multiple vehicles, benefit greatly from a roadside assistance plan. Whether you maintain hundreds of vehicles or just a few, plans such as the commercial fleet plan with Best Roadside Service can give a business owner peace of mind and keep their employees safe while helping them maintain their investment.

Services and Benefits to Fleet Coverage

Best Roadside Service offers business owners fleet coverage for their vehicles that comes with a wide range of services and benefits. The primary benefit, of course, is the safety and assurance it brings to you and your employees. If they’re ever stranded on the side of the road, our 24 hour emergency line will be there to assist them. Our average call response time is just 34 minutes, so they will be back on the road and back to business as quickly as possible, meaning you don’t lose income or your customer’s trust.

We are able to provide such fast service due to our state-of-the-art software, which allows us to use your cell phone to locate you while our service providers remain on the phone with you, your employees or drivers. We handle over 70,000 calls every month while maintaining a high level of service and customer satisfaction. Our service providers will change a flat tire, replace fluids, deliver gasoline, or tow a car if necessary.

Even if your business experiences lots of turnover or you have different drivers in different cars on a daily basis, our commercial roadside assistance plans can still help. Our plans cover the vehicles in your fleet – not the specific drivers. So no matter who is behind the wheel, you’ll still receive service. And no matter what type of vehicle your drivers and employees use – from compact cars to box trucks – we cover them and provide the same quality service.

Commercial clients receive the same benefits and services our individual customers receive including travel discounts and coupons, discounted rates at national hotel chains, cruise lines, amusement parks and more. Your business will also receive discounted rates at national maintenance and repair chains such as Maaco, Meineke, Jiffy Lube, Aamco and more, so you can keep your fleet up and running for less money.

We customize each plan to a specific company’s needs, so you never pay for something you don’t need and you get the exact coverage you want. To get a free quote for your fleet, email us at info@bestroadside.com. Feel free to send us a list of your fleet vehicles you’d like covered to expedite the quote process.

We have covered all kinds of company fleets including hospitals, city and state entities, insurance agencies, rental car companies, food banks, tour companies, moving companies, animal rescue services and more. Nearly any business with company vehicles can benefit from an emergency roadside plan.

Keep your business investments and your employees safe by covering your fleet vehicles with Best Roadside Service.

Top Ten Reasons to Choose Best Roadside Service

June 9, 2015 by Best Roadside Service

We know that there are many roadside assistance companies out there to choose from, so we value and appreciate the customers who choose us. We also happen to think they’ve made the best decision. Here are just ten reasons why our customers chose Best Roadside Assistance and why you should too.

American Owned, Canada Covered
Best Roadside Service is an American Owned and Operated company with the goal of providing our customers with the best emergency roadside assistance plans at competitive prices. Our core values have always focused on offering the best customer service standards in the industry. But Americans are not the only ones who can benefit from our services! Canada is a great place to travel and a beautiful place to live, but with such cold weather, it’s critical to have good emergency roadside service. All of our services are available in Canada for the same low price of $65 a year for one vehicle, no matter who is driving.
Free Gas
Should your covered vehicle run out of gasoline, a technician will deliver three gallons of fuel right to your vehicle at no extra charge. We will get you back on the road in no time and at no fee!
Vacation and travel discounts
Our members enjoy exclusive discount programs and special rates for vacations, cruises, car and RV rentals, even theme park tickets such as Sea World, Busch Gardens and more! Our discount program gives you a range of options for booking a room for vacation or business. And our concierge service can help you get everything straight so you can sit back and enjoy your trip.
34 minute response time
Your safety is our priority. Our state-of-the-art software allows us, with your permission, to find your location using your cell phone, and dispatch service providers while we’re on the phone with you. We can even send you a text message confirming the arrival time of your service provider. Our average response time is just 34 minutes.
American-Owned and Operated Call Center with English, Spanish and French Speakers
All emergency calls to our 24-hour call center are answered in the United States. You will never be transferred overseas and you will never get a voicemail. We have customer service representatives available at all times who speak English, Spanish and French, so you’re never alone as long as you have Best Roadside Service!
Individual and Vehicle options
Whether you want to cover a specific vehicle no matter who is driving it, or an individual, no matter what vehicle they are driving, we’ve got coverage for you. Individual and vehicle plans also cover motorcycles and scooters. Plans start at less than $6 a month with the option to add family members at a discounted rate!

Personal and Commercial Options
Whether you have a car that is used for business or an entire fleet of vehicles for your company employees, we have a plan that will meet your needs. We have been in the emergency roadside business a long time, and we know that when you have a fleet of vehicles, one of them is bound to break down. In fact, about 20% of typical fleets experience mechanical disablement every day. To keep your business running and your customers satisfied, you need to have your employees and drivers covered for any roadside issue they may experience. Our plans provide rescue and support for your employees and your business.
Map Routing and Trip Planning with 24 Hour Directional Assistance
Going on a trip? You can’t just depend on a cell phone that could die or a GPS that may lose service. Our trip planning and map routing services provide a customized route to wherever you want to go and however you want to get there. If you ever get lost along the way, just call our roadside assistance hotline and we will give you turn-by-turn directions, no matter what time of the day or night.
Motorcycle Coverage
Whether your bike is your main method of transportation, or just one of the vehicles you or your family use, we have a plan to fit your motorcycle roadside assistance needs. Motorcycle drivers receive six service calls per year along with all the benefits of a regular vehicle plan, starting at just $65/year.
Join Now and Save $10 or $15
By now we’re sure you’re convinced that Best Roadside Service is the best emergency roadside plan you can buy, but just in case you need one more reason – if you join on our website right now you can save $10 a year on the vehicle plan or $15 a year for the individual plan.

Sign up today and join our many happy customers who enjoyed safety and security on the road and in their vehicles every day with us!

Tips to Keep Your Trucks Moving in the Cold

February 25, 2015 by Best Roadside Service

If you have ever operated a trucking company or a private fleet of trucks, you know all too well – and from personal experience – that your customers expect their products to be delivered 24 hours a day, 365 days a year… and with no exceptions. Your customers don’t care that the weather is cold, or that the roads are frozen – they just want to know when they can expect your truck to arrive with their product.

While catering to these high demands may seem impossible at times, don’t lose hope just yet. With a little preparation, you can keep your fleet moving all winter long. Here are 7 tips to keep your trucks moving in the cold:

Test your trucks’ batteries regularly. Winter’s brisk cold weather tends to drain the batteries in your truck faster than in other, milder months. Heavy duty trucks require serious, strong batteries. It is important to keep an eye on the age of your batteries, and replace those that are nearing the end of their life cycle before they run out of power. Also check for corrosion or loose cables. If the cables are loose, tighten the nut. If you see corrosion (you’ll know if there is a white and powdery substance around the nodes of the clamp), consider replacing your battery. If you can’t replace the battery, at least clean off the nodes with baking soda and water.
Check your trucks’ antifreeze and coolant levels. Now is the time to closely inspect your trucks’ cooling systems, including radiators, belts, and hoses. These inspections can help you to uncover any potential problems – before they occur.
Carefully inspect your trucks’ tires, and be sure to keep them inflated to the proper point of inflation. The tires on your trucks will play a huge role in the performance of the truck during the winter. If you don’t use snow tires during the winter, be sure to have snow chains nearby, easily accessible and ready for use. Make sure you have enough chains to cover your entire fleet.
Check your serpentine belt. The back of the belt has grooves, similar to those of a tire. If any of the grooves are cracked or worn, consider replacing the belt. Cold weather has been known to cause the belts to snap, leaving your truck stranded.
Check the windshield wipers on your trucks. Driver visibility is a crucial, but often overlooked, factor in keeping your drivers safe and moving on the road. Winter conditions, such as sleet or snow, can further inhibit a driver’s ability to see the road clearly, which makes your wipers extremely important. Consider adding winter wipers to your fleet, which do a better job of pushing away winter moisture.
Make an emergency kit for your drivers. Stock your fleet with basic emergency supplies, just in case. Blankets, flashlights, bottled water, road flares, and a first aid kit can go a long way, when needed. It’s always better to be safe than sorry.
Consider adding commercial and fleet roadside assistance to your fleet of trucks. Roadside assistance adds an additional layer of security to keep your trucks moving in the cold weather, ensuring that they stay on the road and can deliver your product to your customers – on time, every time.

Our team at Best Roadside Service offers you the most comprehensive, top of the line emergency roadside assistance plans custom designed to fit your fleet of vehicles. We understand the needs of your company, and understand that fleet vehicles break down from time to time. You want to be sure that you have your entire fleet, and your drivers, covered, regardless of what kind of emergency situation arises while on the road.

Whether your business has only a couple of trucks, or a fleet of several hundred vehicles, we want you to rest assured, knowing that when you are covered by Best Roadside Service, you and your drivers are never left alone out in the cold. Our plans provide comprehensive emergency care 24 hours a day and 7 days a week, coverage across the entire United States and Canada, more than 45,000 national providers, and an industry leading national average service time of only 34 minutes.

Give us a call or connect online with us to discuss the needs of your commercial fleet today!