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Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

Why You Need Roadside Assistance Towing Service

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When you need a towing service, you need it fast. Odds are, you’re stuck on the highway somewhere and you need to get your vehicle off the road and your family to safety. This is not the time to be trying to find a towing service that can offer you assistance. However, it’s exactly the predicament that many drivers find themselves in because they don’t think about something happening until it’s too late.

If and when the time comes that you find yourself in this situation, will you know who to call or will you be at the mercy of the first tow truck driver that you happen to find? Even if you have the number to a local towing company that you trust, what will you do if you’re outside of the area? This is one of the reasons why you need a roadside assistance towing service. Here are a few more:

  • If you’re in an unfamiliar area they will choose the best company closest to you to ensure you have the best possible service. You don’t have to worry about picking a service out of the phone book and hope that you get a good company.
  • You have access to 24-hour service, seven days a week. If you breakdown on the weekend or late at night, you can still get help.
  • You’re guaranteed speedy service. The average response time is around 30 minutes but it will depend on where you’re located.
  • You’ll have access to other great emergency roadside services, too. These include jump-start, fuel delivery, flat tire and lost key service. Some services can even make minor repairs on your vehicle so you don’t need a tow and this can save you both time and money.

Having roadside assistance towing service makes it easy to have access to a tow truck when you need it. They do all the work for you. All you have to do is make a phone call, give them the information they need and help will soon be on the way.

Not all towing services are the same. Some provide much better service than others. Some drivers will treat your vehicle with respect while others might be very rough. Sometimes, towing your vehicle can cause damage, especially if the driver is inexperienced. While it’s possible for any driver to have an accident, a good company will have insurance that covers any damages they’re responsible for causing.

Being stranded for any reason can be very stressful. It interferes with your plans and can put you in a dangerous situation depending on where you are and when you break down. When you have roadside assistance towing service, it can take some of the stress out of a bad situation and put your mind at ease.

Commercial Roadside Assistance is a Necessity

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Does your company have the security that commercial roadside assistance provides? With the struggling economy, many companies are cutting cost everywhere they can but this is one service that you don’t want to be without. On the surface, it may seem like an extra expense that you can eliminate but after taking time to examine the benefits it offers, you’ll see that’s not the case.

Commercial vehicles are used as a vital part of your business that makes it possible for your drivers to do their jobs in a fast and efficient manner. As much as we would like for things to go smoothly all the time, unexpected things do happen. It’s the way that you respond to these emergencies that matter the most.

If you’re not prepared for emergencies, it can catch you off guard and cost your company a lot of time and money. If you are prepared, you can get the vehicle back on the road quickly, so your employee can continue on with his or her scheduled appointments.

Things to Consider

What would happen if one of your drivers was in the process of making a time sensitive delivery and he ran out of gas because he ended up stuck in an unexpected traffic jam? If you don’t have this service, someone from the office will have to make a trip to deliver fuel to the vehicle, the driver will need to walk to get help or you’ll have to send out another driver to take him enough fuel to make it to the closest service station.

However, if you have commercial roadside assistance, someone in the area will be on their way immediately with a fuel delivery. Your driver will be back on the road with only a slight delay in plans. This is just one example of why you need this type of coverage on your commercial vehicles. When your drivers run into this type of problem or any other emergency that leaves them stranded on the side of the road, they know exactly who to call for help.

If clients don’t receive packages in time or if you miss meetings, you’ll start to lose customers. This could be devastating for your business in this economy, especially if it happens often but it’s also avoidable in many cases. If your company has commercial roadside assistance, help will be on the way with one phone call. It’s the fastest and easiest way to keep your commercial vehicles up and running when emergencies strike.

Added Benefits

Having the help you need to get your vehicles back on the road when faced with an emergency is a good enough reason to invest in a good commercial roadside assistance plan but there’s more. Did you know that some plans offer services that includes planning trips and maps that can help your drivers reach their destinations faster and easier.

Organizing a trip and finding the best route to take can be very time consuming. How much time and energy would this type of service save your business? Have you ever had a driver get lost when trying to make a delivery? One call to the representative can find their location and get them back on the right track in no time at all.

Keeping your vehicles mobile is a major part of running a successful business. While regular maintenance will keep your vehicles in tiptop shape, anything can happen when you travel. Even the most diligent drivers can get lost, have a flat tire or run out of gas, which is why commercial roadside assistance is a necessity for all types of companies.

Breakdown Services: Do the Benefits Justify the Cost?

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Breakdown services are a type of insurance designed to help you out in an emergency. It’s a way to prepare for certain situations that can occur when traveling before they happen. This way, you won’t be completely caught off guard trying to figure out what to do in a stressful situation.

If you’re like many people, you may question whether or not this is something that you can afford. Do the benefits justify the cost? The best way to answer this question is by learning more about what this type of service has to offer you.

What’s Included in Breakdown Services

Every time you travel, there’s a chance you could end up stranded somewhere before you reach your destination. There are many different things that could happen that could put you in a potentially dangerous situation. For example, you could have a flat tire, your battery could go dead, you could run out of gas, lock your keys in the car or something mechanical could happen causing you to need a tow.

Breakdown services include coverage for all of these emergencies so you don’t have to worry about “what if” something happens. It gives you a feeling of security knowing that help is available if you should need it.

The Purpose of Breakdown Services

The purpose of this type of service is to get you and your vehicle off the road to a safe location as quickly as possible. If you run out of gas, the fuel delivery service will bring you enough for you to make it to the closest station. It’s then up to you to stop and fill your tank. A towing service will tow your vehicle to the nearest garage that has the ability to fix it or at least determine what the problem is. Then, you’ll need to decide what you want done after that.

In other words, the purpose of breakdown services is to get your vehicle running again if possible or to have it towed to a safe location so you can take care of the problem that left you stranded. When you understand the purpose of this service and what it covers, you can determine if it’s right for you.

It doesn’t matter how much time you spend on the road, breakdown services can be beneficial for anyone who drives. Since you can pick the plan with the services that you need, you only pay for what you want. This also plays a factor in whether or not the benefits justify the cost for you personally.

Tow Truck Service Is Part of a Good Roadside Assistance Plan

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If you’ve been driving for awhile, chances are you’ve found yourself stranded on the side of the road due to some type of emergency at least once. What did you do to get back up and running again? Did you have to call a friend or family member to come and help you out? How long were you stranded before help arrived? If you have tow truck service from a good roadside assistance company, you can expect help to arrive in about 30 minutes on average.

Roadside assistance is designed exclusively for emergencies. The goal is to get you and your vehicle off the road and out of a dangerous situation as fast as possible. One of the main services they offer is towing, so these companies have a lot of experience dealing with tow truck companies.

There are many situations when you would need to have your vehicle towed. You may be experiencing engine or transmission problems that won’t allow you to move your vehicle. You could be involved in an accident or a flat tire could cause damage to the wheel. Anything that prevents your vehicle from moving on its own or that makes it dangerous to drive requires the help of a good tow truck service.

Types of Tow Truck Services

Towing companies offer a variety of services and they have different types of tow trucks available. The type you need will depend on why you need this service. Therefore, it’s important for you to explain what your situation is and why you need a tow truck service when calling for help. For example, if your brakes fail and you run off an embankment, you’ll need a tow truck with a wrench to pull your vehicle back on the road so it can be towed.

Some vehicles need to be towed from the front, while others need to be hooked from the back to prevent damage. Flat bed tow trucks are needed for specialty cars such as Corvettes, Porsches and other automobiles that are low to the ground. Having the right tow truck is a key factor in receiving the best possible service.

Why Just Any Towing Service Won’t Do

When you need a tow, just any towing service won’t do. You need a good reliable company. Your vehicle is a big investment, so you don’t want to trust it to just anyone. A good company will know exactly which type of tow truck service you need by asking you a few simple questions. Once you tell them your problem and the details about your vehicle, they’ll know exactly which truck to send out.

They’ll also provide fast and reliable service. The drivers will be experienced and know how to tow your vehicle without causing more damage. A good company will also have insurance to cover your vehicle just in case something unexpected does happen.

When you have access to a good roadside assistance company, you don’t have to worry about finding the best tow truck service in the area, they will take care of that for you. All you need to do is call your representative and they will handle all of the details.

Vehicle Assistance and Individual Coverage: A Comparison

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Did you know that when it comes to roadside assistance, there are two types of coverage to choose from now? You’re probably already familiar with vehicle assistance coverage but you can also have an individual roadside assistance policy. While the two are similar in some ways because they offer drivers that added piece of mind that only this of coverage can provide, there is a big difference between them.

Vehicle assistance has been around for a long time and you can find many companies that offer drivers this type of protection. The individual policy is fairly new so you may not have heard of it before but it’s something that is definitely worth learning more about. The benefits offered by this new coverage are sure to make it as popular as the original coverage. In fact, this new type of coverage will cater to many people who never had a need for the vehicle roadside assistance, so it’s a great opportunity for consumers.

What They Have In Common

The two types of roadside assistance plans have a lot in common. They both offer drivers assistance in the event they get stranded on the side of the road. They both offer towing, flat tire service, locksmith, jumpstart, fuel delivery and lots of hotel and travel discounts.

Anything can happen unexpectedly when you’re on the road, even to a new vehicle. Therefore, you never know when you might end up needed some type of help. You could run over something and puncture a tire. You could be in a hurry or get distracted and lock your keys in the car. What would you do if you left your lights on and drained the battery? Calling out a professional service without any type of coverage can be very expensive.

What Makes Them Different?

The one main difference between vehicle assistance and the individual policy is who the coverage followers. When you have the vehicle policy, it covers the automobile, motorcycle or SUV that you list on the policy. This is an excellent plan for families who have multiple drivers and one vehicle because it doesn’t matter who is driving, they can call for assistance and someone will be on the way shortly.

The individual policy is just the opposite. It covers the person not the vehicle so if you get this plan, you will have coverage no matter what vehicle you are driving. This one is a great option for an employee who drives company vehicles, college students or anyone who does not own their own car but who drives vehicles belonging to family or friends.

Choose Your Roadside Assistance Company Wisely

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There are so many different companies offering roadside assistance that it can be hard to decide which one to use. They all seem to offer basically the same things but it’s the quality of service that makes the difference. When you call on this service, it’s because you’re in an emergency situation and you need help immediately, not hours later.

While it does take time for someone to come out and take care of your problem or tow you to safety, it shouldn’t take hours. However, depending on which company you choose, it might. Here’s a story from a young woman who was traveling with her toddler to visit family.

I was visiting my family with my two-year-old when along the way my engine light came on. At first, I thought it wasn’t anything to worry about and that I could still make the drive. After all, it was only a two-hour drive and I was already half way there. Then, I noticed smoke coming out from under the hood. That’s when I realized the car was overheating. Knowing a little about cars, I opened the hood to see what caused it to overheat and discovered a busted water hose. The only thing to do was call for help.

She assured me someone would be there shortly to tow my car to the nearest garage. After waiting an hour, with no one showing up, I called the service back to ask what was taking so long. I got a different person and she didn’t have any record of my previous call. In other words, help was not on the way and I was furious! How could they be so incompetent?

After the initial shock, I had to start all over again explaining the situation and going through the same things I had went through an hour early to try and get someone to get us off the side of the road. I had to ask if she was making note of our conversation because I didn’t want the same thing to happen again and she assured me that if I had spoken to one of their representatives that it would have been on file. What did she mean, IF? Of course, I spoke to someone but at this point, I just wanted help!

About 45 minutes later, a rude tow truck driver showed up and towed us 20 minutes down the road to the nearest garage, where thankfully there was a polite and qualified mechanic who fixed the water hose and got us back on the road. I learned my lesson. I immediately canceled my plan and took out a policy with a company that specialized in roadside assistance and I’ve never encountered such bad service since.

Road Assistance Service Benefits You May Not Be Aware Of

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Roadside assistance is an excellent service that provides you help whenever you’re traveling short or long distances. Businesses that have company vehicles know how important this service can be when emergencies leave their drivers stranded on the side of the road. However, there may be a few benefits associated with road assistance service that you may not be aware of.

Most everyone knows that roadside assistance is available 24 hours a day, seven days a week but did you know that the national average response time for this service is between 30 to 45 minutes? While that may seem like a long time when you’re stuck somewhere, it’s really a great response time.

In normal situations, you should always receive help in less than an hour. Of course, if you’re on a deserted highway in the middle of the night, the response time may be longer but you can still get help faster than you could if you didn’t have this type of service.

Road Assistance Cost and Individual Coverage

One of the most surprising things about this type of coverage is that it’s affordable. Many individuals and companies put off buying road assistance because they think it’s too expensive. The truth is that it will save you money in the end. Even if you go one year and never need the service, you may need it several times the following year during which time it will more than pay for its self. You never know when an emergency will strike and it feels good to be prepared when it does.

Another thing that you may not know about this service is that you can get individual coverage that followers the driver, not the vehicle. This is an excellent option for anyone that drives different vehicles because you’re always covered.

Road Assistance Service Hotel and Travel Discounts

You can have access to many hotel and travel discounts with this service. Just log into your account and make travel arrangements for a discounted price on both daily travels and vacation packages. You can book a hotel room and you can even arrange for a car rental using roadside assistance.

You can also receive trip and routing service where your roadside assistance plan will help you plan a trip by providing you with directions and a map to follow. You can even call the hotline for directions if you’re on the road and get lost.

Having the protection and benefits road assistance service has to offer is a smart move for individuals and businesses of all sizes. It can save you time, money and provide you with a peace of mind when traveling that you can’t get with any other type of service.

Does Your Company Have Emergency Roadside Service?

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Is your company taking advantage of emergency roadside service? If not, you don’t know what you’re missing out on. In some cases, having this type of coverage can mean the difference between winning and losing a big client. Imagine heading out to a business meeting with an important client and not showing up because you had a flat tire.

That client is not going to care why you didn’t show up on time, only that you didn’t. Not showing up for a meeting is a good way to lose great clients to the competitor. When you implement a roadside assistance plan into your company, you’re putting a plan in place that can benefit your business in many ways.

Emergency Roadside Service Has Many Benefits

Having roadside assistance will help protect your drivers from emergencies that can put them in a dangerous situation. Being stranded on the side of the road is not just frustrating and inconvenient but depending on where and when you break down, it can be unsafe.

For example, suppose your employee breaks down on a major highway and he cannot get the vehicle out of the road. There are times when this type of scenario happens when traveling. He will need help as fast as possible before someone else runs into him damaging the vehicle and possibly injuring your driver. The risk of a bad situation turning worse increases with each minute the vehicle remains idle on the road.

This service can also save your company money in several ways. Calling any professional service to come out and tow your vehicle to safety or any other type of emergency service is going to be expensive. The risk of having an emergency involving company vehicles increases with each addition automobile.

Another way that roadside service can save you money is by getting your vehicle back up and running quickly, so you can continue business as usual. The longer your employee is out of commission, the more money you lose.

Who Can Use Emergency Roadside Service

Any company that has employees who drive company vehicles can benefit from an emergency roadside service plan. This includes companies that have one or two vehicles to those who have a fleet to maintain. You never know when an emergency will occur so you have to be prepared for the unexpected. Don’t take risks with your employees or your company, get emergency roadside service for your business.

Benefits of the Roadside Assistance Individual Policy

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The  individual roadside assistance policy has many benefits for young adults venturing out on their own and their parents. One of the most stressful times in a parent’s life is when your kids grow up and move out on their own. Even though you know it’s a big step towards their independence, it can still be hard to let go.

The safety of your kids is your number one concern and it can be difficult to lend a hand when they live on their own, especially if your child moves a long distance away. One big concern is their safety when traveling because you can’t be there if they have an emergency on the road that leaves them stranded in an unsafe environment.

While you can’t be there to help your daughter change a flat tire or give your son a jump-start if he played the radio too long and killed the battery, there is something that you can do. You can make sure they do have help when something like this happens by encouraging them to have a roadside assistance individual policy.

That’s one of the great benefits of having this type of plan. You’ll know your child will have help if something happens even when you can’t be there for them and this particular type of policy will cover any vehicle they drive. While the individual policy does provide parents and young adults with peace of mind, it has other benefits too.

For example, it’s affordable. When your battery goes dead or if your engine blows and leaves you stranded somewhere, you’ll have to call a tow truck to come out and take your vehicle to a garage if you can’t get it running on your own. The cost of calling a tow truck just once within a month will usually pay for the cost of having an individual roadside service plan but that’s not all.

What would you do if you accidentally locked your keys in the car when you go grocery shopping? Unless you have someone with a spare set of keys close by, your next best option is to call a locksmith to come get your keys out for you. This will also be very expensive. If you happen to run out of fuel or have a flat tire you can’t change, how will you deal with it?

Most likely, you’ll have to call a friend or family member to help you or you’ll have to call a towing service to take your vehicle to a garage because there is no other service that offers this type of help. The roadside assistance individual policy has many, very important benefits for all drivers.

 

Why Is It Important to Compare Commercial Roadside Assistance Plans?

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Even if you already know the importance of shopping around when it comes to making a purchase like commercial roadside assistance coverage, you might be tempted to cut corners by selecting the first company you come across, whether it’s online, in the phone book or via a phone call by a company who provides such a plan. They might offer an enticing price that seems likes a great deal, until you or one of your employees runs into trouble and needs assistance.

Without research and in depth comparison, choosing the wrong plan can be worse than choosing nothing it all. You think your company’s vehicles are covered should one become disabled, but when an emergency occurs, your employee can end up stranded – possibly hundreds of miles away from the office.

The story of two employees who were driving a company vehicle to a conference 300 miles away, highlights the risks of what can happen by making a hasty decision when it comes to roadside assistance coverage.

The women did the right thing by asking for the company’s emergency roadside assistance number before leaving on their trip, and left with few worries. They had to drive through a remote area in the Midwest, and it was in that desolate region that the vehicle suddenly sputtered and came to a halt.

The roadside assistance number was phoned immediately, but it took nearly a half an hour before a live person answered. The man on the phone was rather cold and impersonal, and didn’t seem to care that the women were stranded on the side of the highway in the middle of nowhere. The only towing company he was able to reach had one driver who was on another call and would not be able to assist for hours.

It was getting late, and there was no hotel, restaurant or any safe place they could get to. By the time they received assistance it was almost midnight, and they ended up riding back with the driver to the nearest town, 40 miles away. The driver insisted on payment as the company’s coverage only paid for up to ten miles for towing. He took the vehicle to a repair shop that wasn’t open on Sunday and the women ended up stranded in the town for two days. They missed their conference on Monday, making the nightmare trip a complete waste of time and money, not to mention being a rather harrowing experience.

Their story highlights the importance of comparing commercial roadside assistance plans and researching customer’s current and past experiences through an online search and reference checks. It’s imperative to inquire about response times, as well as to consider the attitude of the staff. Make several phone calls; are company representatives friendly and helpful? Call the emergency assistance number – how long do you have to wait on hold?

The time it takes to assure that you’ll be covered by the best commercial roadside assistance plan, is well worth the effort.  It will not only save you money over time, but can avoid a potentially risky situation for your employees should a company vehicle become disabled.