Commercial Vehicle Roadside Assistance

Individual and Commercial Vehicle Roadside Assistance You Can Trust

Best Roadside Service is an American Owned and Operated company that began with the vision of providing customers with the best individual and commercial vehicle roadside assistance plans. Our core values have always focused on offering the best customer service standards in the industry at competitive prices.

Our service administrator* has been in business for over 50 years, since 1962, servicing the needs of over 15 million customers, so you can count on our stability, professionalism, and reliability – 24 hours a day, 365 days a year. As one of North America’s leading commercial roadside service companies, they handle over 70,000 calls a month and help over 1 million members each and every month!

Our model has been to keep things simple by offering comprehensive roadside service plans for consumers with our vehicle and individual plans, and for businesses with our commercial truck roadside assistance and fleet packages. What you won’t find are distracting services that don’t provide any value to our members.

Simply put, Best Roadside Service’s mission statement is to serve our members by providing the peace of mind and security that comes from having comprehensive roadside insurance coverage, administered and provided by an American Owned and Operated company with conservative values and beliefs.

We cover individuals, a variety of vehicles including motorcycles and scooters, and commercial/fleet trucks. Our roadside assistance services cover any passenger vehicle with the exception of class 5-8 vehicles and large buses.

While there are many commercial roadside service companies to choose from, at Best Roadside, we hope to make the choice simple with our unparalleled and competitive pricing plans, coverage options, and nationwide servicing as detailed below.

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Roadside Assistance That Works Everywhere!

Our individual and commercial roadside assistance service works in any location throughout the United States and Canada. If you live in any of the 50 United States or 10 Canadian provinces, you can take advantage of our membership programs and benefits. We have one of the largest databases of qualified service providers – 45,000 and growing – who have been pre-screened in all areas of the U.S. and Canada. With Best Roadside Service, help is always nearby and just a phone call away.

Nationwide Call Centers

Located in:

1. Medford, MA (Headquarters)
2. Clarksville, TN
3. Tri-Cities, TN
4. Tucson, AZ
5. San Francisco, CA

Our Canadian Sister Company handles all intake and dispatching for our Canadian block of business. In essence, any BRS member disabled in Canada or who needs a French-speaking agent in order to set up the request will be transferred to our Canadian Partner whose call center is located in Sault Ste. Marie, Ontario.

Fast Response Time

Our nationwide average response time is 58 minutes. This is made possible by the technology of our dispatch systems and by our well-trained service representatives. This is an average, nationwide response time for our services, and it can fluctuate based on weather, time of day, and year, as well as by proximity to highly populated areas.

Customer Satisfaction

Your satisfaction is important to us, so we focus on providing you with the best roadside service possible.

• All customer service professionals have a minimum of 3 years of experience.
• We support English, Spanish and French-speaking members.
• Our services are available 24 hours a day, 365 days a year.

See what our members have to say about us – check out our testimonials.

Commercial Vehicle Roadside Assistance: Included Services and Benefits

We offer some of the best individual and commercial truck roadside assistance in the industry, with services and benefits including:

Flexible Plans

Our emergency roadside assistance plans are flexible and made to meet your needs! Plans may cover either an individual and follow them regardless of the vehicle they are in, even if they are not the driver, or they can cover a specific vehicle or vehicles no matter who is driving. Our goal is to help make sure you and your loved ones are covered in the event of a roadside breakdown or emergency.

View our Plans

Affordable Coverage

Our individual and commercial roadside insurance coverage plans are affordable, while still providing you with premium service. You can get coverage for as little as $3.20/month per individual for a family of 4, or $5.42/month for a single vehicle, and still receive the extensive list of benefits and access to services you normally find on the most expensive commercial roadside assistance plans. All of our plans at Best Roadside include access to our VIP member benefits including travel and cruise discounts, automotive discounts, and trip planning services.

Fast Response Time.

The technology of our dispatch system and our well-trained service representatives mean we’re able to get help routed to you quickly and consistently. With our nationwide average response time of 58 minutes or less, you can rest easy knowing in the event of a vehicle disablement, our goal is to get you back on the road as quickly as possible.

Best Roadside is one of the leading commercial roadside service companies operating in North America. Boasting unmatched commercial roadside assistance and insurance coverage, our programs were created to meet the needs of many. To learn more about our nationwide protection, fill out a contact us form and one of our team members will reach out.

See what real Best Roadside Service members are saying about us.