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Best Roadside Service is an auto club with all calls answered in the US. Get the best service at the best price with Best Roadside Service, serving consumer and commercial needs in the US and Canada since 1985!

5 Questions to Ask Your Roadside Provider Before You Have an Emergency

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roadside emergency

Every driver will likely experience a roadside emergency eventually. Whether it’s a vehicle breakdown, flat tire, empty gas tank, or accident, roadside assistance coverage can be there to help you when it does. However, the time to figure out what services your roadside provider covers is before you need help, and asking the right questions ensures you have the right provider and the right coverage. Asking these 5 basic questions ensures that you will be prepared when you need to use your roadside assistance coverage.

  1. What services do you offer?

This is one of the most important questions to ask. Coverage varies between providers and you need to know whether each roadside assistance provider is able to offer the services that will fit your individual or commercial needs.

  1. What and where is your coverage area?

Whether your purchasing roadside assistance coverage as an individual/family or as a business owner, knowing where you are covered is critical. If your delivery area is nationwide, only local coverage will leave your employees vulnerable. If you are a family that doesn’t travel far from home, nationwide coverage may leave you paying for services you are not likely to use. Assessing your particular needs and the service areas particular providers cover will allow you to choose plans that fit your needs.

  1. What are the charges, and any additional costs, associated with your service?

The charges for roadside assistance plans can vary greatly, depending on a variety of factors.

As a consumer you should determine the total cost of a plan, how you are billed (monthly or annually), as well as any potential hidden fees that might arise. Understanding all of the charges up front ensures that you will not be left with a huge bill from fees contained in the fine print of your agreement.

  1. What are the hours of your service?

The answer to this question should always be 24 hours a day and seven days a week, 365 days a year. As is the case with all unexpected things in life, you never know when you will find yourself stranded and in need of roadside assistance. And after all, what good is roadside assistance if you are not covered when you need the services?

  1. What type of plans do you offer?

Different providers offer different service plans, and it is important to find a provider that offers plans that will fit your particular needs. The most flexible options are companies that offer plans for the individual, regardless of what vehicle he or she is driving, and also offer plans for a particular vehicle, regardless of who is driving.

Best Roadside Service offers a range of emergency roadside assistance plans to fit your individual, family, or commercial needs. Plans provide 24/7/365 coverage anywhere in the USA and Canada. Coverage includes emergency towing service, battery jumpstart service, up to 3 gallons of fuel delivery (gas is free!), lock-put services and emergency personal assistance such as access to trip and routing services and a 24-Hour 800 hotline. Depending on your needs you can choose from vehicles plans which follow the vehicle, regardless of who is driving (the perfect choice for vehicles with multiple drivers), or individual plans which follow the member, no matter what vehicle they’re in (even if they are not driving).

Emergency roadside coverage is a coverage no one wants to use but everyone will likely need to use sooner or later. Asking your roadside assistance service provider these basic questions before you have a breakdown ensures you have the services you need when and where you need them.